07202221 Master Training Book

7/13/21

Understanding… Players’ Clubs • Given the audit objectives, what reports are available for management review and audit purposes? • What is the source of the information on the reports? • What controls are in place over system administration and system- parameter changes? • How are changes to system parameters authorized and reported? • What controls are in place to ensure system-parameter changes are valid and authorized?

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Understanding… Players’ Clubs • Which employees have system access to adjust, add, or delete points to an account? • What is the authorization and review process? • Are there access restrictions or levels for viewing and accessing online account information? • Does the system have the capability to show the exact source of transactions? • How are downloadable promotional credits controlled? • How are third-party technicians or service personnel supervised when accessing the system or GM machines?

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