AAB & ihcp

THE GOOD COMPANY YOU’LL BE KEEPING

OUR COMMITMENTS & BENEFITS TO ihcp MEMBERS

Across AAB we have a wealth of knowledge and experience in supporting organisations in the care sector across the Island of Ireland and the UK. So, you can be assured that our team understand the challenges you face and can support you when opportunities arise.

EXPERTISE Our Consultants are professionally qualified, with extensive industry and across-sector experience. We offer in- house legal expertise and have long- standing partnerships with leading employment law solicitors. We have expertise both in N Ireland legislation, ROI legislation and UK legislation.

LEARNING Our retained clients are welcome to attend free of charge our seminars and are offered heavily discounted prices on our workshops and our Engage Management programme.

THREE-HOUR CALL BACK (SLA’S TO BE AGREED) If your Consultant is unable to immediately take a phone call or return by email, Think People have a service level agreement with a commitment to a three- hour call back.

DEDICATED CONSULTANT You will have a dedicated HR Consultant, who will work in partnership with you, and will be available for onsite visits when needed. This consultant will be supported by a HR Consultant who will provide support on a contingency basis as required. You will be provided with your Consultant’s office dial number and mobile number to ensure immediate telephone support in addition to your email support.

CONTINGENCY PLAN On a rare occasion that your dedicated Consultant is unable to return your call, a contingency plan will be implemented, and another member of Think People’s HR Team will be put on standby for any incoming calls and emails.

BESPOKE DOCUMENTATION You will be provided with bespoke documentation tailored to the specific HR matter being dealt with. This includes the design of bespoke guidance documentation for management including disciplinary and grievance scripts in addition to correspondence and support on all HR operational matters.

“AAB have been our external HR Consultants for approximately 8 years. During this time, their support and guidance has been varied covering contract and policy reviews, restructures and employee relations issues. This has been done with consistent expertise and professionalism. I would highly recommend the people team to any organisation looking for a professional HR solution.” Ashleigh Patterson, HR Manager Cancer Fund For Children

HR UPDATES You will be in receipt of our monthly newsletter detailing topical employment law news and discussion pieces on contemporary occupational psychology and organisational development subject areas.

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