How to save time and money with outsourced IT support Part two
How to save time and money with outsourced IT support
Security Protection
As the development into technology security becomes more prominent, development into optimal IT defences has taken place. This is especially key for businesses who deal with customer data. Within the UK, GDPR flipped the legal world on its head when it was launched in May 2018. This regulation ensured customer data is kept safe and protected.
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How to save time and money with outsourced IT support
Data Leaks
IT Governance published a report outlining the importance of security, as well as the number of global data breach incidents and effected records... To align with GDPR regulations, many businesses and IT professionals had to improve their IT & data security.
Possible Fines
Securing and defending your IT infrastructure is key for smooth business execution. If your business were to have a security breach, the ICO can issue you with 1 of 2 fines: the higher maximum or the standard maximum. Taken from their website, the following would be issued:
8,214,886,660 Total records breached in 2023
Higher Maximum
2,814 Global data breach incidents in 2023
The higher maximum amount is £17.5 million or 4% of the total annual worldwide turnover in the preceding financial year, whichever is higher.
3,800,000,000
UK-based records breached in 2023
Standard Maximum
The report from IT Governance shows that in 2023, the UK led the field with the largest number of data breaches - with the main source of the major leak coming from the DarkBeam incident starting from September 18th. The digital protection firm’s interface was left unprotected causing all personal user records exposed and breached. This was a big warning for companies and organisations to fortify their security measures as cyber threats continue to grow and become even more sophisticated each day.
If there is an infringement of other provisions, such as administrative requirements of the legislation, the standard maximum amount will apply, which is £8.7 million or 2% of the total annual worldwide turnover in the preceding financial year, whichever is higher.
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How to save time and money with outsourced IT support
Protecting Your Business
When looking into securing your IT infrastructure, it’s always best to consult a professional. The hoops and documents you need to pass through can feel endless to those who aren’t trained in the art. If your organisation does not have an IT ‘Head of Security’, and you want to protect your business, then it’s always best to enlist the support of an outsourced expert and discuss actions required to make sure your data and infrastructure are kept secure - and to establish if you have already been breached.
Support Options for your business
In-House versus Outsourced Support
Supporting your own infrastructure and security might sound like the easiest and most cost-effective option - however it’s almost impossible for a small internal IT team to stay up to date and support your own business concurrently. Enlisting an external team such as an MSP means you will always be supported by a team that are fully trained and up to date. You don’t need to employ more staff to cover holidays or deal with sickness etc either - your MSP will take care of everything for you whilst they keep you secure.
External companies would be able to provide insight into efficient ways of securing your business through the likes of Anti-Virus Protection. Doing so can not only protect your data. but also your business from potential legal issues and financial losses. Knowledge is key in this instance. Professionals in this field have been improving their knowledge through personal development and learning from experience. This means it is particularly difficult for someone lacking the required knowledge to correctly protect your IT systems.
Here’s a Tip
Out-of-Hours Support
Pick the brains of IT professionals who can provide you with support and important guidance for optimal security.
24/7 support can provide a level of care that not only effects employees but can be the key player for ensuring customer services are kept up to date and in working order. Downtime within an out- of-hours period could cause havoc if not dealt with accurately and quickly. If you’re a victim of a virus attack, there is history of these happening outside of the working day. Forward planning for these events is important for data protection and ensuring your technology infrastructure isn’t compromised.
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How to save time and money with outsourced IT support
We’ve covered the basics of what an outsourced IT company can do for you - from hardware to security. Now we’ll identify your specific needs. This typically depends on your business size and the capabilities you have within your IT department (if you have one internally). Summary: What you need...
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How to save time and money with outsourced IT support
Whatever the size of your business, outsourcing your IT will make sure your business continues to stay secure. Your team can stay focus on supporting your customers and keep your business growing.
Your Business Size
Depending on the size of your business, you could require a different level of care. This is also the case if you have employees who are trained in the art of technology who can carry out setups and updates of your systems.
Typical small business (1-10)
Typical medium business (11-50)
May need to outsource IT handlings as the current internal staff aren’t trained in IT support.
May have 1-2 people handling the IT support for the business but could be struggling with time management.
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How to save time and money with outsourced IT support
Support Built Aroud You
We offer hardware, software, anti-virus protection and tech support, plus our ‘Secure by Default‘ Virtual Private Cloud (VPC) services and Desktop as a Service which is ideal for organisations such as Accountants and Legal firms where secure applications and desktop services are paramount. As we’re a company who has grown rapidly over recent years, we feel your pain and can understand many of the organisational growth pains you’re feeling. We know through our own experience, how having the right IT support in place is critical to success and business growth. Aerial Direct provides a range of support packages built around the needs of your business.
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How to save time and money with outsourced IT support
How to get started with Aerial Direct IT
They will perform a very simple IT audit – which is 100% free and without any commitment from your side. We’ll identify areas that are working and highlight any areas for improvement, providing simple guidelines to help make your IT more efficient and safe. We’ll listen to your challenges and offer clear steps to ensure your data and business stay safe, efficient and where needed, we’ll outline a proposal to support you along the journey. Our team are here to support your business, and with over 85,000 customers we’re rated Excellent on Trustpilot with over 12,500 reviews across the UK. The easiest place to start is by speaking to one of our Team - reviewing your existing IT infrastructure.
Book your free IT Audit today at aerial-direct.co.uk
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Get in touch if you have any questions or to book your free Aerial Direct IT Audit:
01329 558 555
aerial-direct.co.uk
Aerial Direct Limited is registered in England & Wales at 1 Barnes Wallis Road, Fareham, Hampshire, UK PO15 5UA. Company no. 08043921. Aerial Direct Limited is authorised and regulated by the Financial Conduct Authority for certain types of consumer credit lending and credit-related activities that are regulated under the Consumer Credit Act 1974 and by the Financial Services and Markets Act 2000. We are a credit broker, not a lender (FCA Registered Number: 729695).
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