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Dr. Regina Gumucio shares her ingenious Gem to help fill holes in her schedule.
the Dentist) … and their schedules are often flexible enough to accommodate a last- minute call to visit that day. THE GEM: She instructed her team to, when appropriate, indicate “RETIRED” in patients’ electronic records. When it’s 10 a.m. and their 2 p.m. calls with a last-minute cancellation, they pull up a list of all retired patients who are in need of an appointment. Brilliant ideas! Kudos and thanks both to Dr. Terrie Cribbs and Regina Gumucio for sharing their Gems with our Gems family!
effective Gem to develop a deep list of patients who can fill last-minute holes in hygiene.
We’ve all heard of and most of us have used a “short call” list. It’s those patients who asked us to let them know if we could find them an earlier appointment. Regina went one step further. She realized that retired patients prefer to come in during the day (while most others are working and often unable to visit
Let’s say you have an opening in hygiene every day this week. Why would you normally not want to start calling patients from next week’s hygiene schedule and just move them up a week? Simple. Because their insurance won’t cover it if they are even one day earlier than six months. They’ll be upset, and you likely won’t get paid. The solution is simple. Starting today , add one extra week when scheduling hygiene recall. Go out 27 weeks instead of 26. Six months from now, you’ll be thrilled you did. Holes in hygiene? No worries. If you’ve done as I’ve suggested, then you’ll have a deep well of patients to draw upon moving from next week up into this.
“Photograph of a woman in pain, holding her swollen cheek. The headline is ‘Immediate Emergency Dental Care. We’re Here for You RIGHT NOW!’”
6 MONTHS PLUS 1 WEEK
As long as we’re on the subject of how to fill holes in the schedule, I’ve mentioned this one before, but if you’re new to Planet Gems or perhaps you just haven’t implemented it yet … the following is an EASY and highly
Nov. 6: 12–1 p.m. EST — GG12 Office Hours, Open Lines Call-In With Dr. Tom Nov. 17: 11 a.m.–12 p.m. EST — GG12 Office Hours, Open Lines Call-In With Dr. Tom Nov. 18: 8:30–10 p.m. EST — GG12 90-Minute Monthly Team Training Webinar Nov. 23: 8:30–10 p.m. EST — GG12 & GIC Quarterly 90-Minute Q&A Dec. 2: 10–11 a.m. EST — GG12 Office Hours, Open Lines Call-In With Dr. Tom
Tom Rich, MBA, Senior Practice Analyst: "How to Add $200,000 a Year by Getting Inside Your Patients' Minds and Resolving Virtually Every Concern, Objection, and Delay Tactic Your Patients Will Use ... Even the Ones They Won't Tell You" Lisa Weber, RDH, Certified GG12 Coach, aka “The 600K Hygienist”: "How to Craft a Simple Single-Purpose Landing Page to Attract and Guide New Patient Emergencies Off the Web Right Into Your Chair"
For the latest up-to-date information about what’s happening on Planet Gems, go to InsidersCircle.com and click on “Calendar” (menu bar, top left of homepage). If you have questions, please contact your Personal Gems Concierge or call 1-888-880-GEMS (4367). 90-Minute GG12 Team Training Online EVENING Events: GG12 Dental Practice Transformation members, please block out this monthly program on your calendar. These occur just once each month, but they could easily be the most important 90 minutes you and your team will ever invest. GG12 Office Hours: Twice each month, my office door is open for your visits. This is an opportunity for GG12 Doctors and team members to speak with me directly with questions about dental practice management or life on the Planet (Gems!). Gems Insiders’ Circle™ Quarterly Q&A Webinars: Four times each year, I’m available in the evening for up to 90 minutes to answer your questions about any topics of your choice regarding dental practice management.
Register Now for Your Gems Family Spring 2021 3-Day Virtual Retreat
Dr. Amy Doneen: “A Guarantee of Arterial Wellness: The Critical Role of Oral Health”
“How to Achieve the Practice of Your Dreams & Financial Freedom Fast" Dr. Charles Blair: "How to Stay Out of Jail, Maximize Your Patients' Benefits and Your Profits While Simplifying the Insurance Quagmire and Avoiding the Most Common Innocent Coding Errors"
MaryBeth Paul, ACSM CPT: Fitness, Stretching, Exercise, and Health
Mastermind sessions, lightning round Masterminds, game nights, prize wheels, and more!
Use the QR code or click on the link at the top left corner at InsidersCircle.com.
Dr. James Anderson: "Laying the Foundation for Minimum Overhead and Maximum Profits"
4 InsidersCircle.com | 1-888-880-GEMS (4367) Facebook Group "Dental GoldMine Mastermind"
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