20-Day Training Guide for The System University

DAY 14

Daily Drill Down

Address any concerns or questions you may have from the day before

TSU Free Video: “The Five Elements of an Effective Pre - Need Presentation” (System Short: 4:24 minutes)

TSU Classroom Video : “The Closing Process”

Role Play pages 3 and 4 of the Pre-Need Presentation. Move from the question of asking your prospect if they agree it is better to do this together than alone, then go into the Important Cemetery Decisions explanation and move into your payment options (or other price comparisons if you are discussing pre-need funerals).

TSU Classroom Video : If needed, re-watch “ The Pre-Need Presentation”

TSU Classroom Video : If needed, re-watch Important Cemetery Decisions

Role Play how to transition from Important Cemetery Decisions and showing the payment options to starting the agreement (or other price comparisons if you are discussing pre-need funerals). At this point, your manager will share with you more about the more frequent products that family select and their respective pricing.

Role Play any objection to setting the appointment that may be difficult for you to manage.

Live Prospectin g: Sales manager’s choice

LeadTrak: Enter leads, prospects and/or appointments into LeadTrak

Q & A: Ask any questions for clarification or a better understanding of the concepts and materials covered today, if needed

Notes: _______________________________________________________________________________

Initials Signifying Completion:

Date

Trainee

Sales Manager

17 | P a g e

© THE SYSTEM | INITIAL TRAINING SCHEDULE. VITAL SKILLS FOR SALES SUCCESS IN 20 DAYS

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