Frequently Asked Questions What is a CAT1 Independent living scheme?
CAT1 Independent living scheme largely consist of the same facilities and offer the same benefits of an independent living scheme except for having no onsite scheme coordinator. What size of properties are available? Providers offer a range of one and two-bedroom apartments or bungalows provided unfurnished ready for individuals or couples to make their home. How does the Connect 24 alarm system operate? Each property is fitted with an emergency pull cords located in all the main rooms or a personal pendant can be provided if required. When the system is activated, you will be connected directly to the Radius Connect 24 response centre via a speech unit in your property where one of their specially trained call advisors will respond to your call. The call advisor will provide immediate reassurance and arrange to make that call on your behalf to ensure one of your nominated family members or neighbours responds if you need further help. In the event of an accident or injury or other emergency, they will contact the emergency services on your behalf and stay on the line with you until help arrives (if appropriate). They can also assist with logging This really depends on the level of your mobility. If it does not restrict your ability to live without assistance, then independent living accommodation may be suitable for you. If you are unsure contact the relevant provider for more information. What is the role of the Scheme Co-ordinator? A scheme co-ordinator will be available throughout the week (times will vary from scheme to scheme) to manage the scheme operations and deliver the independent living services including, maintaining regular contact with all tenants, responding to pullcord and pendant activations, completing health and safety checks and providing low level housing support and assistance with access to other forms of support if required. When the Scheme Co-ordinator is not present on the scheme, it is linked to Connect 24 to ensure help is available 24 hours a day to respond to any emergencies. Is there staff on site 24hrs? No, the scheme co-ordinator will attend on site during the hours advertised for your scheme. When the scheme co-ordinator is not present on the scheme, it is linked to Connect 24 to ensure help is available 24 hours a day to respond to any emergencies. emergency out of hours repairs e.g., heating, electricity failure. My mobility is limited, is this accommodation suitable for me?
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