Declaration of items to be handed over / shipped. Typically sent at 'End of day' or prior to each
Manifest
collection
When Whistl and Carrier tracking event descriptions vary, these are normalised to a standard
Normalised Events
list of events to assist with reporting and increase consumer understanding of the delivery
process.
OOA
Out of area
An item is classed as oversized if it exceeds the maximum dimensions for the service an item
Oversized
is presented against.
An item is classed as overweight if it exceeds the maximum weight for the service an item is
Overweight
presented against.
Service Level Agreement. An agreed metric between Whistl and its customers, or carriers, for
SLA
delivery of a particular service.
An item which cannot be delivered to a recipient. Undeliverable items are returned to the
Undeliverable
sender and may incur an undeliverable charge.
UPI
Unique parcel identifier
A web service is any piece of software that makes itself available over the internet and uses a
standardized XML messaging system. XML is used to encode all communications to a web
Web Service
service. For example, a client invokes a web service by sending an XML message, and then
waits for a corresponding XML response.
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Whistl Tracked Services Customer Guide
v1.4.3
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