Whistl Tracked Services Customer Guide

Balloons - Filled Batteries

All

All

Batteries that are classed as dangerous goods by the latest edition of the International Civil Aviation Organization’s (ICAO) Technical Instructions are prohibited. This includes lithium 29 ion/polymer/metal/alloy batteries sent in isolation, with or contained in electronic equipment such as mobile phones or digital cameras.

Alkaline, nickel metal hydride (NiMH) and nickel cadmium (NiCd) batteries may only be sent if new and unopened in their original retail packaging. Including household AA and AAA batteries. The batteries must be surrounded with cushioning material e.g. bubble wrap.

Lead acid batteries (e.g. car batteries) and sealed lead acid batteries are also prohibited.

Christmas Crackers

All

Crackers can only be sent in their complete made-up form and in their original retail packaging. An MSDS form should be included.

Clinical and medical waste Controlled drugs and narcotics Corrosive substances

All

For example contaminated dressings, bandages and needles.

All

Including cannabis, cocaine, heroin, LSD, opium and amyl nitrate

All

Substances which can cause severe damage to living tissue, other freight or transport by its chemical action are prohibited including aluminium chloride, caustic soda, corrosive cleaning fluid, dyes, acids, corrosive paint and rust removers, mercury and gallium metal.

This may also include acids, some paints, caustic soda, some oven cleaners & paint remover.

Costume jewellery over £250 in value

All

Prohibited unless agreed with Whistl on certain Courier services. For more information, please discuss with your Whistl Account Manager

Counterfeit currency, bank notes and postage stamps

All

Including any false instrument, or copy of a false instrument (within the meaning of section 5 of the Forgery and Counterfeiting Act 1981).

Except copies of old denominations, which are now obsolete and worthless except for collectable value and cannot be passed as tender. Prohibited unless agreed with Whistl on certain Courier services. For more information, please discuss with your Whistl Account Manager

Designer Goods

All

Dry ice

All

For example UN1845 when used as a coolant for UN3373 or for other perishable items. Including used batteries and used engine oil. Including electric bicycles and some high performance laptops.

Environment al waste Electronic items containing any batteries exceeding 100Wh

All

All

29 Lithium batteries contained in equipment are acceptable for carriage when despatched using courier services and must follow a strict packing requirement. The article containing the batteries must packed in a strong rigid packaging, must be secure to prevent any movement and to prevent accidental activation. The name and address of the sender must also be clearly legible.

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Whistl Tracked Services Customer Guide

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