Outcomes Report (2017-18)

Outcomes Report 2017-2018

The most significant change from last year was in the Permanent employee category. In 2017, Options lost 50 Permanent Full Time or Permanent Part Time employees, an increase of 21 employees from last year. The top permanent position losses for 2017 were Mental Health Workers (6), Quick Response Counsellor (4), Shelter Workers (3), Settlement Worker (3) and Master Level Counsellors (3).

Employee Recognition

Employees receive recognition every 5 years. 2017 saw a total of 55 individuals receive a service award. The award consists of a certificate and letter acknowledging the years of service and signed by the Executive Director and a member of the Board of Directors; a cheque is also given out, for which the amount increases every 5 years. After 25 years of service, employees also receive a specialty plaque with our agency colors/theme. Managers are encouraged to present the award publicly, and individualize the presentation of all the service awards. The figure below shows the number of service awards given out from 2013 to 2017.

Service Awards - 2013 to 2017

80

70

60

50

40

30

20

10

0

2013

2014

2015

2016

2017

5 Years

10 Years

15 Years

20 Years

25 Years

30 Years

35 Years

In 2017, 2 individuals celebrated their 35-year anniversaries (impressive). In addition to these two individuals, 2 others celebrated 15 year anniversaries and 2 celebrated 25 year anniversaries – these 6 individuals all held Leadership Team positions speaking directly to the extensive experience of our agency leaders. This year, we have also seen the number of employees reaching 5 years, almost double from the previous year.

Employees at Options are also encouraged to publicly appreciate each other’s efforts, and we host several initiatives that increase appreciation and recognition. These include:

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Options Community Services

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