Outcomes Report (2017-18)

Outcomes Report 2017-2018

Administration: 

We've adopted a new Action Plan system of tracking the committee's actions and completion dates. All committee members are responsible for updating their responsibilities and advising when tasks have been completed. The outcome is such that Program Managers can be aware of any outstanding issues and items for discussion or action do not get "lost" or unattended to. Housekeeping:  The AED batteries and first aid supply lists have been updated and the First Aid Supplies inventory and distribution was centralized for efficiency and cost savings. The committee receives and discusses regularly updates to OJH&S Committee Hand Books i.e. addition of young worker education component, BC H&S Regulations - i.e. WHIMS updates, First Aid training and requirements - addition of medical assessment for Level 2 Attendants, CCSEA Community Social Services Health & Safety Handbook and injury reports and other relevant publications. Education: 

Community Profile Committee

The purpose of the Community Profile Committee is to increase awareness of the agency and its programs throughout the community. The purpose of the Community Profile Committee is to increase awareness of the agency and its programs throughout the community.

Quality Improvements  Completed preliminary work on the website necessary for relaunch  Submitted an application for $120,000 a year in Google Ad Grants  Launched an Options e-newsletter

This past fiscal year, OCS’s presence has continued to grow on online. Our focus has been improving our website as well as increasing our reach on Facebook and LinkedIn.

Here are main points to take note of:

 Our audience on Facebook (fans) grew from 4609 people to 5532 people in the Surrey and surrounding areas  Facebook Fan ratio (88% Women, 11% Men)  2 Highest Age Groups of Fans: 26% between age 25-34, 24% 35-44  Our post Reach ratio (80% Women, 18% Men)  2 Highest Age Groups of people reached: 25% between age 18-24, 20% 25-34  Our daily reach on Facebook averages between 650-1150 (people that see our content daily)  We had 121,152 website visits  We had 1121 Newsletter signups

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Options Community Services

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