Outcomes Report (2017-18)

Outcomes Report 2017-2018

FAMILY STRENGTHENING AND DEVELOPMENT (FSD) FSD offers short term, goal–focused interventions to assist families who are in immediate crisis and at risk of abusing or neglecting their children. The program supports families to learn and apply new and appropriate strategies to manage their family and practical needs. The purpose of this program is to reduce the risk for child maltreatment and enhance child safety by changing behaviours and increasing the skills of referred moderate to high risk, high needs families in Surrey. Services are delivered in the family’s home, in other community settings, and in-office. Services focus on practical strategies which will increase the family’s capacity to be self-sustaining and stable.

“The service provided was very good and we will recommend Options program to others that may be interested”.

265 families served 85% clients in FSD were female 34% clients referred in FSD highlighted a concern of Domestic violence. 53% clients in FSD were aged 31-40

QUICK RESPONSE PROGRAM (QRP) QRP is a short term, goal-focused intervention to assist families who are in immediate crisis and at risk of abusing or neglecting their children. The service assists families to learn and apply new and appropriate strategies to manage their family and practical needs. Services can be provided in the family’s home, in other community settings, and in-office. Services focus on practical strategies which increase the family’s capacity to be self-sustaining and stable.

106 families served 98% clients in QRP were female 22% clients referred in QRP highlighted a concern of Domestic violence. 37% clients in QRP were aged 31-40

Both FSD and QRP have staff members who can converse in Punjabi, Hindi, Spanish, Cantonese, Mandarin, French, and German. This past year FSD/QRP completed 17 groups and had a total of 186 group participants which exceeded the previous year’s total of 7 groups and 76 participants.

81% of participants completed the Men’s “Managing Anger through Intelligent Compassion.”

“I found the program very helpful and I found out a lot about local services”.

Options Community Services

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