The Proven Process
Discovery Meeting We’ll meet at your home where we’ll dive into your current outdoor spaces and how we can improve them together. Who: Your account manager and any decision makers. Agenda: We’ll review your self-assessment score for your property conditions. This will be your “Benchmark Score” we’ll measure our performance against. We’ll visit about your wishes and proposed scope. We’ll take detailed measurements and assess the outdoors for opportunities to improve the space. Time: 1-2 hours 2. Proposal + Presentation 1.
Your account manager will provide a formal proposal based on your desired scope and any suggested recommendations. 3. You Get a Power Team + Work Begins Once you approve your proposal, we begin building your property plan and assembling your unique power team. Your power team will include a dedicated account manager, a maintenance field supervisor, a specialized crew lead for each area of expertise, and an educated, year-round crew. Project Jump Start: If your property needs extra help to get it into better health and cleanliness, we’ll offer an initial jump-start package allowing for extra time to get things into shape. We’ll begin our routine maintenance tasks based on your property plan. 4. Regular Quality Checks and Your Feedback with the Property Improvement Score Every visit, your power team provides a report and details about what they completed, what needs done next, and they report any possible concerns to your account manager. Your account manager and field supervisor work in tandem to provide additional quality checks all year long. You’ll have the opportunity to rate our services and how we’re improving your property during the year. We’ll be able to compare this score to your original benchmark score.
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