Approach Ausloans’ project was highly analytical and due to the nature of their business, involved a broad range of stakeholders, so the implementation process needed to be as straightforward as possible. LendingMetrics were very supportive during this process and provided con- sultation across regular meetings. Ausloans are now utilising one of the key USPs of ADP: using the engine editor to autonomously make changes to their decision engines without the need to engage with LendingMetrics for assistance. The company had a dif- ferent approach to traditional projects, in that they focused on going live with their personal customers first, followed by the end consumer, and then the final phase of commercial lending. By fully understanding this approach, Lending- Metrics were able to provide appropri- ate support to Ausloans throughout the process.
Result Ausloans have seen a huge increase in the speed and accuracy of their deci- sioning since implementing ADP. The ability to manage changes to their deci- sion engine logic quickly and easily has benefited them greatly, and they are able to confidently respond to their cus - tomers’ requests. The ability to build, edit and maintain their decision engines has proved most valuable and Ausloans particularly favour the fact that they do not need technical or IT qualified personnel to make adjustments.
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We’re really grateful that we onboarded ADP and I’m confident that, looking at the bigger picture, ADP will enable us to do more for our customers. Rodney Michail Managing Director at Ausloans
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+61 (0) 8946 79555 | www.lendingmetrics.com/au
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