University of Warwick - Operational Manager, Off Campus Acc…

REQUIREMENTS The post holder must be able to demonstrate:

Degree in Facilities or Real Estate Management

Equivalent experience in Property Management

Experience in the facilities management in the Hospitality sector or Universities

NEBOSH, HHSRS qualifications

Experience of managing a large team of 10+ staff

A proven track record of: • Managing a portfolio of accommodation • Delivering excellent service • Successfully implementing / managing change

In depth knowledge of industry trends, associations and competition

High standard of written and verbal communication

Excellent presentation skills

Good time management skills to enable effective management of workload

Good knowledge and previous use of IT software packages

Effective listening skills to ensure customer needs are met

Experience of customer focused environment

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