An interactive flipbook to help in a confusing and difficult time this guide provides simple, clear advice on what is required by the council in order to make the process as smooth as possible after a bereavement. There are also useful details of local venues for wakes and post funeral gatherings, house clearance services, florists, burial sites, funeral directors and other relevant services in the Royal Borough of Kensington & Chelsea.
A Guide to Registering a Death
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2 A Guide to Registering a Death
We understand that the death of a loved one is a very difficult time and immediately following the death there are a number of arrangements you will have to make. The information contained in this brochure will help to guide you through the different things that you will need to do.
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4 A Guide to Registering a Death
How to register a death in Kensington and Chelsea
Who can register? You can register if you are:
A death should be registered within five days from when it occurred.The registration should take place in the district where the death occurred. How do I register? • Deaths occurring in Kensington and Chelsea are usually registered at the Kensington and Chelsea Register Office by appointment only. •You will need to register the death in person at the Register Office. • Visit www.rbkc.gov.uk/registrars to see the most up to date guidance on how to register. •You can book an appointment online by visiting our website: www.rbkc.gov.uk/registrars . • If you live in another district, you can attend your local register office to make a legal declaration.This is a slower process and you will have to wait a few days for the paperwork to be issued.
• a close relative • someone present at the death • making the arrangements with the funeral directors
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Funeral Wakes & Celebration of Life We extend our condolences and assure you that we are here to alleviate some of the worry of organising a coming together of family and friends to remember your loved one at this difficult time. At 100 Queen’s Gate Hotel London, Curio Collection by Hilton, we understand what a difficult time this can be. We want you to remember the life of your loved one and pay tribute with family and friends in the perfect setting. Our venue offers a choice of elegant and respectful event spaces with the option of a private bar for you to meet with family and friends and honour the life of a loved one. We offer a range of catering options to suit your requirements, from light refreshments to a full-service buffet or seated meal. We aim to support you at this difficult time and our experienced team are here to assist with your every need to ensure your service is bespoke to your family and that every detail is taken care of. For more information, please contact us on +44 (0) 20 7373 7878 or sales@100queensgate.com.
6 A Guide to Registering a Death
What documents do I need? The medical certificate signed by a doctor is an essential document. Information you need to register
• the person’s full name at the time of death and any names previously used, eg maiden name • the person’s date and place of birth
Legislation allows doctors to scan the medical certificate directly to the registrar. If you are handed the signed copy of the medical certificate, please inform the register office and bring the original with you to your appointment. If the Coroner is involved, they may send the paperwork directly to the register office. In this case, the Coroner will tell you when to register.
• their last address • their occupation
• the full name, date of birth and occupation of a surviving or late spouse or civil partner • whether they were getting a State Pension or any other benefits
The following documents are useful, but you can register without them:
• the person’s passport • their birth certificate
• any deed polls they had • their NHS medical card • their marriage or civil partnership certificate
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8 A Guide to Registering a Death
What documents will I receive?
• Council Tax • Libraries
When you register a death, you will receive the following: • A certificate for Burial or Cremation (the green form) – gives permission for burial or application for cremation.This form will be sent directly to the funeral director by the registrar. In some cases, the Coroner will issue this document directly to the funeral director. • Death Certificates are purchased when you book your appointment. You can purchase further copies at any time through our website www.rbkc.gov.uk/registrars . • A reference number to use the Tell Us Once Service – a free and highly recommended service which will inform government agencies and local authorities of the deceased’s death, all in one go. Included within the service:
Department for Work and Pensions • Pension, Disability and Carers Service • Jobcentre Plus HM Revenue and Customs • Child Benefit • Child Tax Credit and Working Tax Credit • Personal Taxation
Identity and Passport Service
Driver andVehicle Licensing Agency (DVLA )
Public Sector Pension Schemes Ministry of Defence, Service Personnel and Veterans Agency • War Pensions Scheme You will also receive a Certificate of Registration of Death (BD8) – you may need to complete this if you choose not to use the Tell Us Once Service.
Local Authority • Housing Benefit Office • Council Tax Benefit Office • Electoral Services • Blue Badge • Council Housing
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10 A Guide to Registering a Death
Who else do you need to contact? When someone dies you may have to contact a variety of organisations to inform them of the death.You may have to send some of them a death certificate. You can use the following as a checklist to see if you have contacted everyone you need: q Accountant q Bank/building society q Benefits agency * q Child benefit office * q Household insurance q Income tax office * q Insurance providers q Internet provider q Landlord q Library * q Life assurance
q Mail for redirection q Mortgage provider q Motoring insurance and breakdown policy q National savings and Investments q NHS equipment wheelchairs, hearing aids etc.) q Passport Office * q Public Pension Schemes * q Pension plans (private pensions) q Premium bond office q Private healthcare provider q Relatives and friends q Solicitor q TV licence q Telephone provider- landline and mobile q Utilities (gas, electricity, water) * These providers will be included in the Tell Us Once Service
q Child’s school, or childcare provider q Church or other place of worship q Clubs and social groups q Council tax office * q Credit card companies q Creditors (anyone owed money by the deceased) q Debtors (anyone owing money to the deceased) q Dentist q Disabled parking permit *
q Doctors q DVLA * q Employers q Home help agency q Hospital clinics
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12 A Guide to Registering a Death
Deaths referred to the coroner • Deaths referred to the coroner must also be registered within 5 days, or within 7 days if there has been a post-mortem.
What do you need to do to register a Stillbirth When a child is stillborn, a doctor or midwife will issue a medical certificate of stillbirth. Legislation allows the certifying doctor or midwife to scan the medical certificate of stillbirth directly to the registrar. If you are handed the signed copy of the medical certificate of stillbirth, please inform the register office and bring the original with you to your appointment. Who can register a Stillbirth? If the parents of the child were married to each other at the time of the stillbirth, either the mother or the father may register. If the parents were not married to each other they will need to register together in order for the father’s details to be recorded. A certificate of Registration will be issued and a certificate for burial or cremation. An appointment is booked by visiting our website www.rbkc.gov.uk/ registrars .
• If the coroner decides the death was due to natural causes, you will need to follow the normal procedure by booking an appointment at www.rbkc.gov.uk/registrars . • If a post-mortem is carried out and the coroner decides that the death was due to natural causes, the coroner will send the essential documentation for registration to the Register Office.A person who can register the death, listed on page 5, will need to book an appointment to register. • If an inquest is held, the coroner will send the information from the court to the register office so you do not have to come to register the death.
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John Nodes Funeral Service
Proudly serving your local community since 1828 John Nodes Funeral Service are here to support and guide you. We offer a friendly, professional service to families.
North Kensington • 24 -hour service
Harlesden 020 89 65 7051 4 High Street NW10 4LX Cricklewood 020 8452 2430 122 Cricklewood Broadway NW2 3EE
• Bereavement advice • Transparent pricing • Private chapel of rest • Floral tributes • Memorial masonry • Home visits • Prepaid funeral plans
020 8969 1819 181 Ladbroke Grove W10 6HH Kensal Rise 020 8969 3566 28 Station Terrace NW10 5RP
Call us for immediate support, advice or to arrange a home visit. We are here to help 24 hours a day.
www.johnnodes.co.uk
Other Information Inheritance Tax and probate Phone Call HMRC for advice on probate and Inheritance Tax following a death, including: • understanding your Inheritance Tax responsibilities • confirming the forms you need • getting paper copies of forms • completing Inheritance Tax forms Telephone: 0300 123 1072 Outside UK: +44 300 123 1072 Opening times: 9am to 5pm, Monday to Friday. Closed weekends and bank holidays Post Write to HMRC with queries and correspondence about Inheritance Tax. You don’t need to include a street name, city name or PO box when writing to this address.
and date of death of the person who has died. Cruse Bereavement Care Grief is a natural process, but it can be devastating. For those who need help, Cruse offers free confidential support for adults and children, and this can be by telephone, email or face-to-face. Helpline Cruse Bereavement Care is here to support you after the death of someone close. If someone you know has died and you need to talk, call us freephone on 0808 808 1677. The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm. helpline@cruse.org.uk Face-to-face and group support is delivered by trained bereavement volunteers across England,Wales and Northern Ireland. Kensington and Chelsea Register Office Chelsea Old Town Hall, Kings Road, London SW3 5EE Tel: 0207 361 4100 Email: registrars@rbkc.gov.uk Web: www.rbkc.gov.uk/registrars
Probate forms should be sent to your local Probate Registry.
Inheritance Tax HM Revenue and Customs BX9 1HT United Kingdom
Please give the HMRC reference number, or tell HMRC the full name
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Owned and run by Alex Jones and family, Chelsea Funeral Directors is one of London’s few remaining Independent Funeral Directors. 24 hour service, 365 days a year - Caring advice, with no obligation Golden Charter pre-paid funeral plan specialists Worldwide repatriation Memorial masonry service Not part of a large conglomerate - Proudly independent CHELSEA
260b Fulham Road, Chelsea, SW10 9EL 020 7352 0008 WESTMINSTER 91 Rochester Row Pimlico, SW1P 1LJ 020 7834 3281 FULHAM 235 Munster Road Fulham, SW6 6BT 020 7385 0866
www.chelseafuneraldirectors.co.uk
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