ENGINEERING SERVICES GLOBAL FIELD SUPPORT
SPP Pumps eld service engineers provide on-site response worldwide. Be it installing, commissioning, testing or remedial repair tasks, a specialist, hand-picked team can be mobilised within a matter of hours to service SPP Pumps or third-party products. All our eld services engineers are fully conversant with the latest Health & Safety best practice, including the specialist demands surrounding re pump systems, water installations, and oil and gas installations, both on and o shore. Increasingly, customers are also contracting SPP Pumps engineers to ensure their rotating equipment and systems are correctly installed and commissioned - maintaining warranty cover and reducing the risk of premature failure or down-time.
SERVICE CONTRACTS AND FRAMEWORKS To ensure the most appropriate, best-value eld service response, SPP Pumps o ers both xed and exible framework agreements. Tailored to the speci c application and plant equipment, negotiated agreements provide a way to customise service levels and agree Key Performance Indicators and Quality Improvement criteria. We work in partnership to extend the service life of equipment, focusing on reducing energy use and total life cycle life cost. From the highest level Framework to local single plant contracts for total service or equipment monitoring, SPP Pumps has a eld service contract to allow you to concentrate on driving your business.
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MAINTENANCE AND REPAIR
FAILURE ELIMINATION
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REACTIVE
PLANNED
PREDICTIVE
ELIMINATION
PARTNERING
Repair after it breaks
Repair before it breaks
Repair just in time
Don’t repair. Eliminate root cause
Asset Optimisation
SERVICE AGREEMENTS AND CONTRACTS TAILORED TO REDUCE MTBF
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