PERSON SPECIFICATION
Training and qualifications • Relevant degree or equivalent • H&S Qualification, IOSH desired Knowledge and experience • Proven high level communication, interpersonal and presentation skills. • Experience of successfully leading and managing teams of staff. • Experience of generating and implementing innovative ideas and approaches. • Knowledge and experience of business continuity planning and delivery. • Experience of developing innovative solutions and contributing to strategic planning. • Experience of leading a front of house team across a diverse estate. • Experience using a CAFM system. • Well-developed understanding of regulations and legislation and the implications of non- compliance on other staff. • Experience managing high-quality customer services. • Delivering process and service improvement across a range of operational areas.
Skills and abilities • Strong negotiation and influencing skills with the ability to build robust and effective working relationships at a senior level within and outside the School. • Advanced analytical and problem-solving capability within a specialism or across broad management functions. • Highly developed planning and organisational and prioritising skills. • Capable of managing and controlling large budgets. • Organised, calm and tactful approach with an ability to deal with a wide variety of customers. • Customer-focused with the ability to set and monitor standards of service, oversee the quality of services and ensure necessary resources are available. • Ability to assess risks, anticipate difficulties and successfully resolve them. • A demonstration and commitment to enhancing diversity and inclusivity in service.
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