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SECURITY AND FILMING Mandolay reserves the right to film events for marketing purposes, with full regard to due diligence. Mandolay sta and management are experienced in all matters of event management and control. Additional security can be provided, at an agreed cost.
7. Drinks Package The All Inclusive Drinks Package is fixed and subject to availability. No substitutions or amendments are permitted, except where changes are made by the hotel. It is the sole responsibility of the Booker to distribute the Drinks List to attendees.
SMOKING AND VAPING It is against the law to smoke or vape in a public building.
8. General Conditions This is an Adults Only event.
The Hotel reserves the right to amend, enforce, or interpret these terms where required to ensure legal compliance, safety, and operational integrity. The Hotel accepts no liability for refusal of service or removal resulting from breach of these terms. ENTERTAINMENT AND BAR TIMINGS Timings Arrival, seating, and bu et times are fixed, so please ensure you arrive in good time so as not to inconvenience other guests. Also please see specific itineraries for appropriate timings. The Hotel reserves the right to alter these times at their discretion. FORCE MAJEURE Christmas and New Year packages must be prepaid in advance and are non-refundable at the time of booking unless HM Government advice is given where the event or hotel cannot accommodate the booking. If an unexpected event (act of God, global pandemic or HM Government restrictions) causes the Hotel to be unable to o er all services booked, you will receive a full refund. A partial refund may be o ered if the hotel can only o er limited services due to HM Government guidelines. You will also be o ered a date change where possible if required. If you need to cancel the event, for personal or other reasons standard cancellation terms will apply as per your Christmas contract. All deposits are non-refundable. PERSONAL PROPERTY The Hotel shall not be liable for the loss of or any damage to the property of the customer or any guest su ered or incurred whilst on the Hotels premises, save insofar as the same may have been caused by the default of the Hotel, its servant or agents. In particular, it is to be noted that the cloakroom areas provided for the customers and guests are not under the constant supervision of the Hotel and that any property deposited therein is left there at the sole risk of the owners.
DAMAGE The Customer shall be liable for any damage caused to the Hotel, or to any furnishings, fixtures, fittings, utensils or equipment therein, by the negligent or wilful act or omission of the Customer, its guests, employees, agents, contractors or any third party engaged or invited by the Customer. The Customer shall pay to the Hotel on demand the full amount required to make good or remedy such damage, including compensation for any loss of business su ered whilst such damage is being repaired. PRIVACY POLICY Mandolay takes the confidentiality and protection of your data very seriously, for a full version of our Privacy Policy please visit our website mandolay.com HOTEL TERMS AND CONDITIONS General Terms and Conditions can be found on our website. Please visit mandolay.com
View our Policy page here
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