07 KUDOS CORNER
Can’t say enough good things about...
Kristin does an excellent job with the resources she has. Excellent customer service and knowledge of the building code. -Kelly Shutes, Township Manager, Derry Township
Dina and Rob are great representatives of the Bureau and they provide outstanding customer service. -Kathi Kromer, Secretary, Bell Township Jefferson County
BV staff is always helpful and accommodating. When my property owners need permits and assistance with paperwork, the inspectors or office staff are right on the spot to help us out. Good job Brookville, PA office & inspectors!!!! -Cindy Crytzer Borough Manager, Tionesta Borough
Currently we only need plan review services - primarily non- residential. Times are slow right now but we always know if we need anything we can reach out to BV for help. -Larry Paisley, CBO, City of Dixon
(What does Bureau Veritas do well and should continue to do?) Everything! We only use this company. -Marcy Courson, Borough Secretary, St. Petersburg Borough
Hello there, A representative from Bureau Veritas (Angela Santellan) assisted our neighboring friends, Alex and Andrew, at Pig & The Lady recently on their new restaurant. We would like to inquire and speak to that representative. Andrew and Alex mentioned that their representative was very helpful during their process. Thank you kindly, -Lily Vu The City of Commerce and Bureau Veritas work well together to achieve code compliance in the City. BV continues to find reasonable solutions while maintaining the code and providing excellent customer service in the City. Hats off to Rocco, Tim Willhite, and Robert Smith, but don’t tell Robert. I don’t want to give him too much credit. -Jon Harper, Director of Community Development, City of Commerce
Provide excellent customer and technical service, while upholding the Bureau Veritas core values. -Paul Coker, Building Official, City of Alvarado
Inspections communications are excellent. -Nancy Reynolds, City Secretary, City of Whitewright Very helpful when it comes to commercial new builds, whether it be pricing, drawings that are needed, & turnaround times. -Leslie Blankenship, City Clerk, City of Cooper
Very easy to work with, always a prompt response. -Lew Weber, President Grampian Borough Council, Grampian Borough
Dina Kirkwood and Rod Smay are great to work with and have done an excellent job for our township. They are always polite, professional and willing to help. -Kathi Kromer, Secretary, Bell Township Jefferson County
Very quick and helpful when i have questions. -Danielle Perreault, City Secretary, City of Orchard
Dina is amazing! -Bonnie L Shovestull, Secretary/ Treasurer, Limestone Township
Bobbet and Frank always take care of our office by making sure due dates are maintained and excellant reviews. -Daniel Birkel, Building Plans Examiner Supervisor, City of Reno
Our representative is always prompt returning our calls, courteous and very helpful. -Mary Jean Shumaker, Perry Township Armstrong County
Response for assistance to quick and very much appreciated. I enjoy my communications with the area leaders. They are very accommodating to our last-minute requests.- Ismael “Izzy” Rivera Jr.,
Very happy with your commercial plan review, and also the field inspections. -Robert Polanco, Building Official, City of Pflugerville
Communication is always key and BV does a wonderful job of answering questiions. -Anne G Sutherland, Permit Clerk, City of Italy
You ladies (Nicole) are so awesome to work with !!!!! Thanks a bunch -Brian Tardif
I always receive quick helpful customer service for my MANY questions that I email and call in. -Rylee Hockemeyer, Permit Coordinator, City of Grandview
Very prompt on everything. -Sharon Miller, Admin. Asst, City of Winters
From building plans to builder inspections, the team has been great to work with. -Dodie Slama, Executive Director, CCMC
It is such a pleasure dealing with professionals who are helpful, provide positive feedback and are always available. Communications! Request for information or assistance is handled in a timely manner. This is a ‘well oiled’ team! Their expertise and knowledge bring reassurance when I have questions. They are worth their weight in gold!! The office staff is very professional and accommodating. Field Inspectors are always available to answer questions or concerns and explain questions in a manner which is easy to understand. Turnaround times are quick. I am extremely satisfied with the entire team! -Catherine C. Kemp, Operations, Heartland Community Association
Easy to work with. -Donna H. Madrid, City Manager, City of Colorado City
Building Official, City of Princeton
Everyone has been absolutely wonderful. This transition has been one of the easiest I’ve had here with the City of Jarrell. You havebeen tremendously helpful along the way. I can’t say thank you enough. I haven’t found anything negative. Great experience. -Ashlyn Huggett, Permit Technician/Administrative Assistant, City of Jarrell
(BV) Conducts timely building inspections. -Gilbert Contreras, Development Services / Code Enforcement Officer, City of Hondo
Moe Heivand and Trang Huynh are professional individuals who are amazing at what they do!! They always make themselves available to us! -Frank Soto, Building Official, City of El Centro
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