CASE STUDY: WHITE GOODS, BROWN GOODS AND HIGH VALUE
INSIGHT INTO ACTION
OUR SOLUTION
We have developed a tailored approach for returns for both white and brown goods, which allows for the generation of revenue from returns whilst limiting the environmental impact including a zero-landfill solution. Our assessment teams receive regular product training from our customer to ensure they are kept up to date with the latest product advancements to ensure returns are assessed and graded appropriately.
Our trained assessment teams grade all returns and identify fraudulent and or unauthorised returns. Any items that can be reused and repacked are sold to a secondary market to recover the maximum value possible for our customer. All non-repairable items are disposed of in a cost- effective and environmentally friendly way including zero-landfill solutions.
A dedicated warehouse was designed to handle both white goods and brown goods including Tablets,mobile phones and wearable tech securely offering further efficiency opportunities. Combined with procedures designed specifically to handle the requirements for the range of products and complete track and trace capability through our in-house developed software. Our Control Tower provides instant progress updates with reporting.
Our UK Returns Centres
Managingall elementsof the reverse logisticschannel allowsYLtocontinually improve our approach by fine-tuning processes real-time, all of which lead to a continuous increase in value retention for our customer. The customer is able to rightly focus on getting good stock to market, comfortable in the knowledge that YL is protecting their interests in the reverse logistics arena. “ KEY ACCOUNT MANAGER ” KHALIL ASHONG
2 operating centres
20k+ sq ft warehousing
31 employees
Made with FlippingBook Publishing Software