Case Study - End to end supply chain - reverse logistics

CASE STUDY: WHITE GOODS, BROWN GOODS AND HIGH VALUE

INSIGHT INTO ACTION

THE BENEFITS

Our customer required a technology delivery specialist that could manage their products from point of origin through to returns as a single service provider. Our dedicated technology network and decades of experience assured them that Yusen Logistics offers exactly this.

By using a single service provider our customer can consolidate all their returns in one place whilst utilising our returns skills. With operations specifically designed to handle our customers range of products we continually reduce touch points and configure processes to completely minimise potential damage of goods.

Our Control Tower solutions brings complete visibility to our customers operation. With full track and trace capability allowing complete serialisation tracking for all products including instant electronic POD (proof- of-delivery). Our expert management of products’ aftermarket life cycle enables our customer to capture the maximum recovery value for returned goods and ensures that any recycling is done in an environmentally friendly and responsible way.

Benefits at a glance

>98% service level

10% reduction in carbon footprint

50% increase in revenue

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