CORE 17: The Change Maker's Manual

Future of Work

code to use AI,” he says. “You must be AI literate,” he adds. “You can read blogs all day long, but you need to use it. Learn the basics, understand how it works, what your real use case is, and what outcome you’re after. And if at any point it’s not delivering, just kill it and look again.” His mechanic father taught him to take things apart – mostly cars – and put them together again. “This way you get an overview of how to fix things and make them better.” Bhavesh may be a family man with little spare time, but the marathon has inspired him to take up jogging. He is also leading AI-driven start-ups in collaboration with WBS. During his executive MBA, he taught himself to speed read and learned the wider language of business. “It opens your mind to thinking critically and trains your brain. I’ve learned to communicate complex ideas in simple language and with metaphors.” Currently part of the Warwick Enterprise Programme, he’s building a business, Ethita.com, using an AI-driven matching platform. One product – Volunteer Connect – aims to link professionals

to a range of charities that need their specific skills, such as project management and data analysis. Charities pay nothing, while companies, who do pay, fulfil a volunteering requirement and keep staff engaged. “Employees will be more inspired to volunteer if they know they’re not going to pick up litter or paint a wall,” he says. Another product will link mentors with mentees who are seeking specific advice. The AI will match feedback styles, skills, and the specific needs of individuals wherever they are in their business development. He also runs a popular food blog, hungryhindu.com, with more than 60,000 monthly users. “Both my kids can cook; it’s a shared thing. I find making food meditative.” While his new companies won’t make him a millionaire, they provide help that would otherwise be hard to find. “I genuinely believe in making a difference and having an impact upon society,” he says. “I don’t want to be the richest guy in the graveyard.”

events. LME also organises a range of events for children and young people, including the TCS Mini London Marathon. Bhavesh is proud of the range of technology that connects spectators with runners. Last year saw the rollout of an AI agent informed by years of detailed knowledge and experience. Nearly nine in ten queries were resolved on first contact, providing a tangible benefit. This year, Bhavesh took it upon himself to create an audio guide scripted and voiced by AI, delivering huge cost savings. “Every weekend, I played around with different technologies and tools to see what worked. You can use AI in very smart ways. But you have to ask smart questions.” Despite being a computer scientist, he would never describe himself as an AI expert. “But you don’t need to

Find your inner Change Maker with an Executive MBA at Warwick Business School.

wbs.ac.uk | Warwick Business School

23

Made with FlippingBook Learn more on our blog