RECOMMENDED READING
3 . Using AI can stifle innovation. But it doesn’t have to. By Jerker Denrell et al (2026) Harvard Business Review .
Reads you need to harness Artificial Intelligence.
Five
AI has the power to improve productivity by making knowledge easier to reuse. But when we settle for existing solutions, innovation can suffer. A team of WBS professors past and present argue that bosses need to add some ‘friction’ to the process. Forcing teams to invest more effort into evaluating and improving AI outputs can encourage critical thinking, creativity, and innovation. The key is knowing when AI outputs are “good enough” and when to go further.
1 . All that Glitters: How to avoid buyer’s remorse over AI tools By Hila Lifshitz (2023) Core 11 . Managers are under growing pressure to adopt AI as a solution to the challenges their organisations face. But the gap between expectation and reality can be
4 . Competing in the Age of AI By Marco Iansiti and Karim Lakhani (2020) Harvard Business Review . Professor Lakhani is another leading expert on AI in the workplace who has co-authored several studies with Professor Lifshitz. His award-winning book with his Harvard colleague Professor Iansiti
huge and poorly designed tools can lead to lower quality decisions, undermining human expertise that has been developed over decades. Professor Lifshitz, who is Co-Director of the AI Innovation Network at Warwick Business School, warns that responsibility for checking that these tools work lies with the buyer, and channels her award-winning research to reveal what leaders should ask as part of their due diligence.
is recommended by Microsoft CEO Satya Nadella and provides a roadmap for leaders who are struggling to integrate AI into their business. It avoids becoming too technical, clearly explaining how AI is built and how it can remove traditional constraints on scope and scale. It also offers practical advice on how to harness AI to make better decisions about strategy.
2 . Co-Intelligence: Living and Working With AI By Ethan Mollick (2024) WH Allen .
5 . When AI Gets a Board Seat By Christian Stadler and Martin Reeves (2025) Harvard Business Review . Studies show AI can now outperform humans on a range of tasks. However, these experiments are usually performed in sterile laboratory conditions. What would happen in a real company?
Professor Mollick is a leading authority on generative AI in the workplace and has co-authored several academic papers with Professor Lifshitz. His
book is essential (and entertaining) reading for business leaders who are navigating the AI revolution and its ethical questions. It is equally useful for anyone seeking to elevate their team’s work or their own by offering practical advice on how to use AI as a co-worker, tutor, or coach. Once you have finished the book, subscribe to his Substack blog One Useful Thing for regular updates.
This fascinating article puts that to the test in the boardroom of Austrian eco-friendly footwear manufacturer Giesswein, which has an annual revenue of $85 million. The experiment found the breadth and depth of ChatGPT’s input provided both advantages and disadvantages – among the most interesting being the “illusion of infallible completeness”, which led executives to miss crucial questions.
Warwick Business School | wbs.ac.uk
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