Maximize Value Across the Entire Customer Lifecycle
Real-time Integrations Access multiple traditional + alternative services
Rapid Roll-out Easily scale to support expansion + growing volumes
Improve Customer Experience Better insights expedite decisions
As an SME lender, our client was immediately affected as the pandemic devastated businesses around the world and many of their potential and existing customers were forced to close. They sought to serve customers in a new way by offering line of credit to those small businesses with increased risk profiles that made it challenging to qualify for traditional loans. With applications taking upwards of 5 days to fund, our client knew their existing processes would not allow them to scale or attain their goals to grow their portfolio of business. With R models and callouts to various 3rd parties, our client needed a platform that would provide flexibility and allow them to control their own processes.
SME Loans
This company is a small to medium sized business lender.
Decisioning Cloud
This lender turned to Provenir to help reverse their business model from a new customer approach to renewals and line of credit. Processes were modified and simplified, reflecting new pandemic lending rules, scoring model and pricing engine. With their new line of credit offering, they can now provide credit for operational expenses, monitor payments and stop credit if payments stop. By quickly pivoting their core business, this lender continues to help small businesses succeed.
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