Resources: eCommerce Acumen Ability to understand and apply knowledge of eCommerce drivers and insights, partnering with PDL, to develop digital focused solutions which produce sustainable results
Omnichannel Retail: how to build winning stores in a digital world
Learn, review and read about active listening. Understand how to build relationships, solve problems, and become a better listener.
The Future of Omnichannel Retail: Predictions in the age of Amazon
Learn how the two essential aspects of shopping, discovery and fulfillment, contribute to when consumers are more likely to purchase online or offline. Why shopping provides either "time well spent" or "time well saved," and how to leverage that. What retailers and retail real estate developers are doing to stay relevant. How a two-axis model can help you accurately predict online and offline shopping behavior for many products and shopping occasions.
Re-engineering Retail: The Future of Selling in a Post-Digital World
Explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future.
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