REWARD
Service desks in pay and reward PART TWO: HOW SERVICE DESK AUTOMATION CAN CREATE A CULTURE OF CONTROL In the second of our series of articles, Ian Hodson MSc ChFCIPPdip, director of people and culture, Housing 21 and Ana Laiu MSc FCIPPdip, director of pay and reward, PPHE Hotel Group, consider how, when used correctly, service desk technology and automation can help employees to really feel in control of their queries
| Professional in Payroll, Pensions and Reward | May 2024 | Issue 100 44
Made with FlippingBook - Online magazine maker