Agent Link - December 2019

AGENT LINK To empower those who change lives for the better

DEC 2019

they play in your organization. Use these actions to send a message that you care and to show that you appreciate them. At Agent Link, we have much thanks to give, starting with the unbelievable group of people who form our team. Together, we have seen tremendous growth in 2019, and we look forward to turning our Collective Vision 2020 into reality. What continues to bring us together is purpose: empowering those who change lives for the better. When we hear that we made a difference in your organization and created a positive impact by connecting you with the right producers, we are both joyful and thankful to be a part of that. In turn, you were able to make a positive impact in those producers’ lives, their business, and the lives of their clients. Hearing that the links we fostered made a big difference for others inspires us to keep getting better and innovating. So, in this holiday season, we want to take a moment to thank you for being a part of this journey with us.We’re so grateful for you. We wish you a wonderful time of festive joy with your loved ones. Happy holidays, -Stu and Senia Gramajo INSIDE 1. A Holiday Message From Stu and Senia 2. What Great Leaders Have in Common The Truth Behind ‘Personas’ 3. The 4 Pillars of Digital Presence 4. A Better Way to Think About Motivation

THE CORE VALUE OF THE HOLIDAYS Gratitude Is the Theme of the Season

little extra effort to keep the show on the road. Perhaps they’re juggling working and creating a memorable season for their family and kids. Maybe you find yourself in the same boat. Thanksgiving may be behind us, but more than ever, this is the time to remember that gratitude is still the essential core value of the holidays.This is the perfect time to express your appreciation to your staff. We should be giving props and sharing kind words year-round, but upping your efforts during the holidays will have a huge impact. For those staff who are still working through the holiday season, extra words of encouragement and small acts of gratitude will go a long way. Maybe it means treating them to breakfast one morning or giving them an early day right before the holidays to go spend time with their loved ones (or get those last gifts).These actions send a message that you understand what they are experiencing and that you recognize the part

“Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.” –Zig Ziglar “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” –Oprah Winfrey Like the jolly fellow up North, the holiday season is absolutely action packed for some of our clients. It’s one of the busiest times of the year for most, and I’m not just referring to open enrollment and those working in the senior market. For others, it can be a bit slower and a time to prepare for the coming year. Wherever you fall on the spectrum, odds are that some of your team is out during the holidays.Those who are still in office are probably stretched a bit thin as they put in a

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