Learning & Development Understanding our people’s potential and equipping them with the skills they need is part of the culture at Rendall & Rittner. Thanks to the variety and flexibility of our training, a clear training matrix and regularly communicated opportunities to progress, our staff tell us that they know their development is important to us.
We ask that individuals take ownership for moving their learning forward and make use of the opportunities available, progressing at your own pace not simply waiting for your reviews or appraisal.
We facilitate progression in the following ways:
Health & Safety In order to ensure the safety of our people as well as our customers, training in Health & Safety is paramount. Training can be completed either in a classroom setting or online, enabling you to choose the best method for you. There is also a clear training matrix available to help you identify the training required for your role. Leadership We offer a range of sessions designed to give our leaders, and future leaders, the right tools for success. These include time management, leading a team remotely, communication skills and understanding your leadership style. We strive to encourage a unified management approach that can be transferable across the business. Lite Bites To aid in professional development, as well as ensure our teams are up to date with industry changes, we run a number of smaller ‘expert led’ sessions where our people can brush up on skills and knowledge in a more relaxed, conversational setting. Customer Service Customer Service is at the heart of everything we do at Rendall & Rittner. Our training is designed to improve skills, for all levels, in order to ensure the best possible customer, experience every time. Whether face-to-face, over the phone or by e-mail, customer service is vital to our success, and we will equip you with the necessary skills to build fantastic relationships and deliver exceptional service.
Training and Development
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