UPDATE FROM THE CEO
After two years in the position as CEO, I’m excited to share more about this transformative year, positioning us for significant growth and focus as we underpin our strategic goals.
We’re already on the road to growing our membership to 10,000 by 2030 by introducing mandatory membership when professionals enrol onto CIPP- approved qualifications. This ambitious target focuses us on enhancing our offering for members and expanding our reach. As part of this initiative, we launched digital badges to our members in 2025 to showcase your commitment and dedication to the pay industry. Within the first 24 hours, almost 1,000 members accessed and shared their badges online. Our award-winning events are another area where we continue to offer a variety of formats and see excellent growth and engagement. We’re extremely proud to support and lead the pay industries in celebrating National Payroll Week every September, and in 2025 the Payroll Services Summit - an event solely for payroll service providers - joined the week with a free event, taking stewardship from Experian. Our Annual Conference and Exhibition (ACE) has grown to become the largest event in the industry, and 2025 saw our largest ever exhibition and sponsor support as well as a new addition of ACEFest – a mini festival - where everyone came together for a huge night of networking and fun. Our Payroll Live event also launched in July 2024 to support career starters and those who may be unable to attend ACE. After two fantastic events in 2025, we’re delighted to be back with a new name in 2026 - Pay Live! In early 2025, we launched an exciting new training model, Payroll QuickLearn, to bolster our existing offering, ensuring we have a flexible range of payroll training to suit everyone. We understand the complex and contrasting pressures payroll bureaus, individuals and teams face each day, and our aim is to provide training to suit these diverse needs.
Our sustainability work includes a target to reach Net Zero by 2035. We are also developing an Equality, Diversity and Inclusion (ED&I) strategy, chaired by Professor Helen Higson, to ensure our services and workplace are accessible to all. These initiatives support our mission to create an inclusive, forward-thinking environment. Finally, our policy and research team work tirelessly for members and the wider industry to really make a difference – responding to consultations, sitting on key forums, running think tanks and running flagship surveys – ensuring you stay informed and have
a voice. As an example, Earlier this year, our Policy and Advisory Lead, Samantha O’Sullivan, was appointed Co-Chair of HMRC’s Employment and Payroll Group, the principal body through which government engages with the employment and payroll community.
It’s been a busy and transformative year - thank you for your continued support.
Jason Davenport FCIPP MIoD Chief Executive Officer
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CIPP ANNUAL REVIEW 2024-25
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