2018 AMIkids

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Sometimes it’s difficult to cope with life’s problems. Often we can turn to family and/or friends for support. Unfortunately, many times that’s not enough. Sometimes we need the ear of an experienced professional, one who will keep our concerns confidential and help guide us in the right direction. The Employee Assistance Program (EAP) is here for just that! The EAP is available to you and your family, providing you access to highly-trained professionals to help you find solutions to a variety of issues.

WHAT TYPES OF SERVICES AVAILABLE? • Stress and mental health • Resiliency • Depression • Health Issues (smoking, weight loss , diabetes, etc.)

• Grief • Balancing work and home • Drug and/or alcohol abuse • Gambling and other addictive behaviors

• Parenting • Financial services • Life changes • Relationship issues

AMIkids provides you AND your family members up to 3 face-to-face sessions per calendar year! By contacting a professional through the EAP, they can help you find appropriate resources in your area.

Financial Services are also available at no cost. You have access to financial consultations regarding a wide array of financial matters (budgeting, credit problems, home buying, financial planning on investments & savings and federal tax questions).

This program is at no cost to you, paid 100% by AMIkids . You can utilize the EAP even if you are not enrolled in an AMIkids medical plan. It’s available to you and your immediate family members through LifeWorks! Their experienced consultants offer confidential advice, resources and support 24 hours a day, 7 days a week! To access LifeWorks services and information, visit www.lifeworks.com using user ID: amikids and password: lifeworks or you may call them directly at 1-888-456-1324.

WORLDWIDE TRAVEL ASSISTANCE

AMIkids provides all regular employees with Travel Assistance, provided through United Healthcare (services of United Healthcare Global). This resource is available to you and your dependents for any single trip more than 100 miles from home.

WHAT WILL THEY HELP WITH?

Pre-Trip Assistance

Travel Assistance Services

• Immunization requirements • Passport and visa requirements • Travel/tourist advisories • Embassy/consular referrals • Foreign exchange rates

• Emergency travel arrangements • Document replacement (credit cards, airline tickets, etc.)

Medical Assistance Services • Locating legal services and medical providers • Help with replacing corrective lenses and medical devices

Call collect: 1-410-453-6330

Medical Emergency Transportation

• Emergency evacuation • Coordination of transportation for family to join hospitalized member, return of companion or child(ren)

Visit online: UHCGlobal.com Create an account using the ID #:358231

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