Person Centred Design
Person Centred Design cuts to the heart of designing environments for mental health and wellbeing. Only by empathy, understanding and appreciation can we as designers interpret emotional need into physical space. The complex and sometimes contradictory nature of mental health means we continuously need to return our design ideas back to the service user. Putting them at the heart of the process, we can ensure this permeates the entire design. Collaboration and co-production is a cornerstone value at Gilling Dod, ensuring patient- centricity in all we do. By engaging with experts by experience, service users, staff and stakeholders in a co-productive manner, our designs resonate with warmth and humanity, steering clear of clinical sterility and institution. Tailoring our approach to each project, we craft bespoke engagement strategies from inception, incorporating service user consultations and workshops to glean valuable insights. Utilising tools like games, role plays, art and drawing, models, videos, and VR walkthroughs, we enhance design comprehension. With the advancement of clinical pathway treatments, neurodiversity and trauma informed design, we have evolved our engagement to suit and work closely with clinical and nursing teams to ensure our understanding and influences are balanced and consistent. Person centred design takes on board clinical risk, physical health and complex health needs ensuring a fully sustainable and holistic design is created. Ultimately, communication is the key and through our numerous award-winning projects, across all pathways, we know the importance of sometimes just listening.
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