TAKE A BREAK
’T THE ONLY ONES THAT FAIL
between teammembers, management, and leaders. Complacency and gossip tend to spread like wildfire and can
cause a dip in productivity. External communication between partners and potential clients is very similar. Without clear expectations and mutual respect in relationships, your business will cease to scale.
Customer Service
Clients need to feel valued to have a future with your business, and that’s rooted in every interaction. Customer service is a broad term that is often miscategorized. In truth, every role is based on customer service, but many people go about it wrong by taking on the attitude of “It’s not my job.” Lack of ownership and willingness to serve customers in every capacity will undermine any long-term objectives your company may have. The good news is that with proper execution of these three concepts, you can focus on attaining your goals, and in the process, achieve levels of success you previously thought impossible. Don’t let your objectives for the new year fall by the wayside. Achieve those goals by rooting your business in organization, communication, and customer service. CLEAR CHOICES
How We Meet All Your Aligner Needs
The popularity of Invisalign-style aligners can be a blessing and a curse for clinics. It’s easy to burn through your stock of buttons, burs, and aligner materials while giving patients the clear, custom treatments they deserve. Fortunately, from adjusters to lab materials, your favorite orthodontic supplier has you covered.
are for clear aligners, splints, and bite plates. Series I is brilliantly clear, making it ideal for truly invisible retainers. Series II is made from our most durable material, making shrinks, cracks, and breaks a thing of the past. • Acrylic Polishers and Polishing Wheels: Another part of our Galaxy line, these polishing tools will help you add a smooth finish to acrylic, plastic, and metal appliances. • Vacuum Form Cutter, Cutting Wheel, and Lab Burs: From geometrically precise burs to spiral-flute cutters, we have designs optimized for cutting through any appliance material. • Trimming Scissors: With serrated blades and curved tips, these 3 1/2-inch scissors make precise trimming in hard-to-reach areas a snap.
Pre-Aligner Supplies
children, these packs of colorful bands use sea life, like turtles and sharks, to identify size and force level. Every light- resistant patient pack comes with a tooth diagram for easy placement. • Mini-Mold Button Tips: With this Mini-Mold treatment tip, you can create functional, low-profile buttons quickly and easily. Cure times can be as short as 5 seconds. • IPR Burs, Discs, and Strips: Our Galaxy line of products range from high-speed burs to perforated strips. These diamond- coated tools were designed with flexibility in mind, making precise interproximal reduction a breeze. • QwikStrips and MiniStrippers: These miniaturized strippers were designed to give orthodontists greater tactile control while increasing patient safety. • Galaxy IPR Gauge Set: These six stainless- steel gauges come on a ring for checking interproximal space quickly and easily.
• Impression Trays: We offer a wide selection of impression trays for all of your casting needs, from our edge-locking, stainless-steel designs to our disposable DuraLock Plus series. • Impression Materials: We know there are a lot of patient-specific considerations that go into taking impressions. That’s why we carry a wide variety of options, like the gluten-free Kromopan Chromatic Alginate and the kid-friendly Tastes Great line of alginate flavoring. • Essix SelectVac: With a small footprint, 50 percent more vacuum power than standard forming machines, and no preheating required, this auto-start vacuum saves your office time and money.
Aligner Patient Accessories
For offices looking to supply all their patients’ appliance needs, we offer retainer cases, Retainer Brite cleaning tablets, Chewies, and Retainer Retrievers. Having these great products available will help new patients learn to care for their retainers.
Aligner Treatment Products
• OrthoFlex Composite Buttons: Made here in the USA, these durable, stain-resistant buttons are available in rectangular and round designs. • Creatures of the Sea Elastics: Ideal for
Aligner Material & Lab Supplies
• Clear Advantage Series I and Series II: Both of these nonlatex retainer materials
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