Only a phone call away As the Employee Relations –Business Improvement Manager, Merv has had extensive experience working with large and small organisations with regards to leadership training, conflict management, organisational structure reviews and modelling labour against business requirements. The roles included a national General Manager of a recruitment and consulting company as well as company global leader for an international hospitality organisation sourcing upwards of 30 staff minimum weekly for high demand industries and regions at all levels of recruitment. Have had similar experience in building and rebuilding businesses so appreciate the impact on ensuring disciplined people and process management. Together with the THA Workforce Development team and available resources we can facilitate or design appropriate training and people structure modelling to better position your organisation and people to maximise best for business outcomes.
Continued from P9 ongoing commitment as a leader in the following areas: • Look and listen • Build relationships with your people •
Recognise and reward performance of individuals where possible Celebrate and share business success and milestones Successful leaders or managers are those that Engage “If you cannot engage you cannot influence”
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Summary Remember this; good recruitment, people management, the right work environment and critically composed and competent leadership is one of the key elements to minimising high level turnover and within your control to avoid loss of revenue, customers and importantly mitigate employee claims and Fair Work hearings. It is recognised in a high demand reduced supply pool of candidates and quality that may not be within your control, will happen however steps can be taken to address leadership and workplace culture that can and will assist the churn and burn.
TALK TO US ABOUT YOUR FOOD SERVICE TODAY! 131 733 www.pfdfoods.com.au
2800+
STRATEGICALLY LOCATED DISTRIBUTION CENTRES 70
PURPOSE 750 + VEHICLES BUILT
100%
55 , 000 + CUSTOMERS
STAFF
OWNED& OPERATED
December 2017 www.australianhotels.asn.au
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