National 911 Program NG911 Guide for Leaders in EMS

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INFRASTRUCTURE

POLICE

Multi-Agency Interoperability

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TRANSPORTATION

During a natural disaster or other large-scale emergency, the NG911 system protects against call overload by re-routing calls, texts and data to alternative call centers. The system also allows for better communica- tion with first responders, allowing for better coordina- tion between other emergen- cy services and agencies.

FEMA

FIRE

EMS

Accurate Pre- Arrival Data

MEDICAL DATA

Monitoring technology worn by patients may automatically alert 911 within seconds of a life-threat- ening medical event. Responders can access time-sensitive patient health data and incident informa- tion before they arrive at the scene, improving patient outcomes and survival rates.

Better Crash Data

Telematics, now integrated into many vehicles, notify 911 with precise location information, data on airbag deployment and more. This data, available at dispatch, helps EMS and fire services prepare appro- priate equipment and provides medics with key information for faster transport to the appropriate hospital or trauma center.

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