366679 Lloyd - Kia Welcome to Owernship Booklet pages

Welcome to Kia Ownership. Receive the specialist care you and your vehicle deserve.

Kia Welcome to Aftersales. At Lloyd Kia, we love helping make sure your Kia is running smoothly at all times, so you can continue to enjoy every drive, worry-free.

Contents KIA Care

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Kia e-Care

Online Service Booking Kia 7 Year Warranty Genuine Accessories

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Genuine Parts

Kia Promise

Kia Connect app

Bodyshop

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Kia Care Service Plans

We are here to help make sure your Kia is running smoothly. That’s why our Kia car service plans are tailored to suit the age and mileage of your car. We also make it easy for you to get Kia-Genuine Parts and reduce your repair costs. If you’re wondering whether the Kia service plan is worth it for you, have a look at some of the benefits of our full car service plans: - Great value for money - Fixed cost and inflation proof car servicing - A full Kia service history - boosting resale value - Packages are transferred to the new owner if you sell your car - Kia Trained Technicians only use Kia Genuine parts for maintenance, car repairs and replacements.

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Kia e-Care Service Plans

Kia e-Care Service Plans are bespoke electric car service plans to keep your EV in top condition. The plan includes an annual check, which features specific electric car maintenance services like tyre rotation, brake cleaning and battery health checks, as well as scheduled electric car servicing from specialist technicians. Our Kia-trained technicians use Kia Genuine Parts, service tools and diagnostic equipment so you can be confident that your Kia is in the most capable hands.

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To keep your Kia in top condition, we recommend that it be serviced regularly and on time (i.e. every 12 months). We always align your next car service with the anniversary of the first date of registration (and not 12 months from the date that a delayed service was completed). By doing this, we can replace key components and fluids on a timely basis while also identifying and repairing issues before they become too problematic. This also ensures that the manufacturer’s warranty is not affected by servicing requirements. Online Service Booking

Booking your Kia service online offers convenience and flexibility 24/7. With guaranteed quality and value at any of our Kia service centres, you can trust car servicing near you. Our Kia-Trained Technicians use the latest diagnostic equipment and technology, along with Genuine Kia parts, which come with a 2-year warranty for peace of mind.

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Kia 7 Year Warranty

Quality redefined. That’s how we describe our 7 year or 100,000-mile car warranty: a unique and clear commitment to ensuring you benefit from the highest standards in car manufacturing. It’s also our commitment to you. With Kia you get 7 years of driving pleasure, 7 years of fun, 7 years of adventure, excitement and exhilaration. Not to mention 7 years of lower running costs and 7 years of peace of mind... Every one of our models is covered with a 7-year manufacturer’s car warranty. You can also pass it on: reselling your Kia within the warranty terms. The new owner will also benefit from the remaining time or mileage. Our standard 7-year warranty gives you just as much coverage, if not more, than other extended car warranties. It’s just one of the great benefits of the Kia Promise, giving you greater value for longer.

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Our car warranty benefits include: 1 - Kia cars are built according to the highest automotive industry manufacturing standards. It’s this exceptional quality that gives Kia the confidence to offer the longest new car cover in Europe. 2 - Kia is the only manufacturer in Europe to offer a 7-year warranty across the range. Our 7-year promise comes as standard, not an add-on extended car warranty that other companies charge more to include.

3 - The car warranty is transferable to later owners. This means a 3-year-old Kia will still have the remaining warranty longer than many of our competitor’s new cars. 4 - Cost of maintaining your car will be lower with this generous offer and resale value is likely to be higher. 5 - In the unlikely event of a warranty claim, both parts and labour costs are covered for travel within Europe and your warranty is still valid.

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Genuine Accessories Make the most of your summer with the perfect accessory for any adventure whether you’re enjoying a beach holiday or cycling through the countryside. With accessories perfectly designed to fit your Kia and complement your plans, every journey becomes an unforgettable summer adventure.

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Genuine Parts You chose Kia for all the right reasons. So, why choose anything less than Kia Genuine Parts for repairs? They’re the perfect choice for design, quality, fit and peace of mind, promising original high-quality engineering. To keep your Kia running smoothly and to continue driving worry-free, we recommend using Kia Genuine Parts engineered to exact standards by Kia, matching the original specification of the vehicle, and fitted by Kia- Trained Technicians. Non-genuine parts may compromise the performance of your Kia and invalidate your warranty. Kia Genuine Parts are covered by a 2-year warranty.

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Kia Promise Peace of mind comes as standard when you join our Kia family with the Kia Promise. When you join our Kia family, we promise to provide you with the following: - 7 Year Warranty- Quality redefined - 7 year or 100,000-mile warranty. - Aftersales Services- Complimentary driveaway insurance, £250 Excess Return voucher and Accident AfterCare. - Roadside Assistance- Designed for Kia owners in partnership with the RAC. - Online Booking- Simple, convenient and flexible online service booking 24/7. - Time to Care- Taking the time to get to know you, your requirements and strive to exceed your expectations. - One Charging Solution- With Kia Charge, you locate and navigate to stations, charge and pay, all with only one solution. - Digital Services- Connectivity with your car via Kia Connect.

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Kia Connect App The Kia Connect app is your key to the very best Kia experience. Offering a range of innovative features for both fuel-powered and electrified cars, it lets you interact with your Kia, all from just your smartphone. Key features of our Kia Connect services: - Battery status and control- With our Kia Connect app services, you can remotely start, stop and schedule charging, and see the status of your battery at a glance. Ideal to make the most of off-peak electricity prices or to know if your car has reached enough battery to go. - Vehicle status, notifications and remote commands- Receive notifications on your app about key elements of your car such as door locks, windscreen washing fluid level and battery health. You can even lock and unlock doors remotely. What’s more, you have access to details of past trips and driving stats. - Climate Control*- Remotely activate, set and schedule climate control so you no longer have to scrape that windscreen in winter. In addition, reaching your set temperature while the vehicle is charging helps you conserve precious driving range. *Available on EVs only. - Valet Mode- Handing your keys over to someone else? Activating the valet mode in your Kia lets you track your vehicle’s whereabouts and gives you stats about its speed, driving time and distance travelled. - Find My Car- Connect your car and always know exactly where your Kia is parked. Let the Kia Connect app guide you to your car in confidence. - Favourite destinations and send-to-car- Waste no time finding your destination. The favourite addresses you set in your app are replicated in your car. You can also find a destination on your phone and send it straight to your navigation system.

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Kia Approved Bodyshop At our Kia Approved Bodyshop, we have access to the latest Kia manufacturer-approved repair methods and equipment, so you can be assured your Kia stays 100% Kia. Why call us first? In the unfortunate event of an accident, our complimentary accident care will provide you with a replacement vehicle throughout the duration of the repairs if you are not at fault. No excess to pay, no car insurance repair claims. Your insurer may suggest another certified collision repair centre which is not manufacturer approved. In order to contain costs, these Bodyshop’s may use non-genuine parts which could invalidate any current warranties on your vehicle. As part of the Lloyd Bodyshop Service, you will also receive: · Vehicle Recovery · Complimentary Courtesy Vehicle · Complimentary Vehicle Health Check · Complimentary Wash and Vacuum · Lifetime Guarantee of Repairs* · Genuine Parts and Manufacturer Trained Technicians

*Terms and conditions apply.

Add this number to your phone today - Lloyd Accident Care Helpline: 0845 050 8650

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Speak to a member of our team for more information.

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