SMART CITIES HIGHLIGHTS
#5: SMART CITIZEN
Applications Open data and emerging technologies are helping cities become more human-centered and multidirectional for government, businesses, and citizens alike. Rome focused on the E-lisir project to encourage a better communication between deaf people and public administration, through the installation of an app on the tablets of the public officers of the registry services which allows to obtain in real time a translation of the requests made at the desk by deaf people in sign language through a remote connection with an interpreter. The service is thus able to make the City Hall more accessible to everybody and to solve with limited costs a particular problem experienced by a considerable number of users. While, in Helsinki, the pedestrian mobility of the blind people is facilitated by the app Blindsquare, which integrates the data of the famous application Foursquare with an audio navigation system that allows the blind person to be guided by his phone through urban places and points of interest. The progressive integration between this and other applications, such as those on the real time situation of the public transport, is revolutionizing the way of living the city by the blind people and, at the same time, is creating a networking of experiences and projects implemented by a genuine network of urban developers. If it is true that a city cannot be a smart city without smart citizens, the combined use of apps, social networks, and new social technology is radically changing the everyday urban experience, as demonstrated by the experiences of Helsinki and Rome, with varying degrees of emphasis on the use of innovative technologies or on people's involvement.
CITIZEN
COMPETITION
OPINION GATHERING
SUBSIDY
EDUCATION INSTITUTION
12
MSCA 2022
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