BeeBu Hub Installation Guide - 2024

Hub Installation

WiFi EasyMesh ™ supported

Installation Guide

Getting started Check if the following items are in the box: • Hub • Power adapter + UK power adapter • One RJ45 network cable • One DSL cable • Removable card label

Placement Your new BeeBu Hub supports two

placement options; standing (desktop) and mounted to a wall. It is recommended to place the device ‘away’ from obstacles and objects. Standing 1. Place the device on a flat surface using the stand. 2. The rubber feet need to be attached to the stand accessory for stable placement. Wall mount 1. Download and print the drilling guide from https://www.beebu.co.uk/ installation-guide 2. Drill two holes on the wall the distance of 110 mm. 3. Insert screw anchors and screws (not provided) into the holes. 4. Place the BeeBu Hub so the wall mount holes line up with the screws. Slide the BeeBu Hub down gently to fix it into place.

WARNING!

Do not cover the Hub with anything, or place horizontally on a flat surface, because this will interfere with the ventilation of the device. Operation Temperature 30°C ~ 70°C

Scan the QR code for FAQ’s and installation tips. https://www.beebu.co.uk/installation-guide

Switching the WiFi ON/OFF The WiFi function can be switched ON or OFF using the Mode button. - To switch WiFi OFF: Press and hold the WiFi ON/OFF button for atleast 2 seconds. - To switch WiFi ON: Press and hold the WiFi ON/OFF button for atleast 2 seconds.

Connecting to the wireless network You can connect your personal device to the Hub via manual pairing. If automated pairing (WPS) is preferred, please check for your specific device how this can be initiated. Before pairing , make sure the WiFi LED is on (solid green). If not, switch the WiFi ON as described in this installation guide. Manual pairing The WiFi network name and WiFi key are printed on the labels of the Hub. 1. Perform a search of available wireless networks on your personal device or scan the QR-code on the label of the Hub. 2. Select the WiFi network name printed on the labels of the Hub. 3. Enter the WiFi key printed on the labels of the Hub.

Power saving options Power saving options are available via the web interface. LAN settings If you have a hardwired device, such as a gaming console or PC Tower, connect it to one of the yellow LAN ports via an ethernet cable.

Setting up 1. Connect an RJ45 network cable between your broadband outlet and the hub’s DSL port (grey connector). 2. Connect the supplied power adapter to the hub and plug the adapter into a power socket. 3. Press the ON/OFF switch at the back of the device to turn it on. 4. If the device is connected properly, the Power, DSL and Internet LEDs will have a solid green color.

LED & Button Overview

Port Overview

LAN 1 - 4 Green – Device working correctly Green (blinking) - Device working correctly Off – No ethernet connection with LAN

Internet (IP Connectivity) Green – Device working correctly Green (blinking) - Working correctly and sending/ receiving IP traffic Red – Connection attempt failed Off – No internet connection or gateway in bridge mode

2.4G WLAN/WPS Green – Device working correctly

Green (blinking) - Communicating with 2.4GHz WiFi client Amber (blinking) - Attempting new client setup via WPS Off - Link down or disabled

Phone 1 / Phone 2* Green – SIP account registered for at least least one phone port, no voice message in corresponding SIP account. Green (blinking) - Telephone connected phone port has its receiver off hook or there is an incoming call. No voice message corresponding SIP account. Amber - SIP account registered for phone port with voice message in corresponding SIP account. Amber (blinking) - Telephone connected phone port has its receiver off hook or there is an incoming call. Voice message in the corresponding SIP account. Off - Device turned off, VoIP function not activated, SIP account not enabled, phone port has no SIP account registered.

WPS button

Power button

Power Green – Device operational and ready Red – Error detected or device malfunction Red (blinking) - Device updating firmware Off – Power off or device not working

WiFi ON/OFF button

Reset button

DSL port

WAN port

Power port

USB port

5G WLAN/WPS Green – Device working correctly

LAN ports

DSL/Ethernet WAN Green – Device operational and ready

Fibre ports

Green (blinking) - Communicating with 5GHz WiFi client Amber (blinking) - Attempting new client setup via WPS Off - Link down or disabled

Green (blinking slow) - Device looking for a VDSL or ADSL link Green (blinking fast) - Device initialising the VDSL or ADSL link

*Aerial Direct does not provide FSX telephone ports.

Trouble Shooting

Extend your

Is the LAN 1- 4 LED status blinking green or off? BLINKING GREEN – This means the device is working correctly and sending or receiving data to/from the LAN. OFF – This means the device does not have an Ethernet connection with the LAN. If your devices are connected via WiFi, this is fine, otherwise please try a different ethernet cable. Is the 2.4G WLAN/WPS LED status blinking green, amber or off? BLINKING GREEN – This means the device is working correctly and communicating with 2.4GHz WiFi client. BLINKING AMBER – This means the device is attempting to setup connect a new client via WPS. OFF – This means the link is down or disabled. Press and hold the WiFi button for at least 2secs Is the 5G WLAN/WPS LED status blinking green, amber or off? BLINKING GREEN – This means the device is communicating with 5GHz WiFi client. BLINKING AMBER – The means the device is attempting to setup connect a new client via WPS. OFF – This means the link is down or disabled. Press and hold the WiFi button for at least 2secs. Return the Hub to factory default settings Reset the device by holding the RESET button for 15 seconds while the device is turned on.

Is the Power LED status solid/blinking red or off? SOLID GREEN – This means the device is working correctly. SOLID RED - This means the device detected an error while self-testing, or there is a device malfunction. Please contact us via our Customer Portal. BLINKING RED - This means the device is upgrading firmware. Please leave the device plugged in and wait for the upgrade to complete OFF – This means the device is not working. Please check your power cable and make sure the ON/OFF switch is pressed in. Is the DSL/Ethernet WAN LED status blinking green fast or slow? SOLID GREEN – This means the device is working correctly and the DSL is in sync. BLINKING SLOW - This means the device is looking for a VDSL or ADSL link. Please wait 5mins and check whether the light’s gone solid green. If not, ensure the DSL cable is plugged in or try an alternative cable. BLINKING FAST - This means the device is initialising the VDSL or ADSL link. Please wait 5mins and check whether the light’s gone solid green. Is the Internet LED status blinking green, solid red or off? BLINKING GREEN – This means the device is working correctly and sending or receiving IP traffic. RED – This means that the device attempted to make an IP connection but failed. Possible causes are no response from a DHCP server, no PPPoE response, or PPPoE authentication failed. Please reboot the Hub. OFF – This means that there is no internet connection or the gateway is in bridged mode. Please reboot the Hub.

If you have a large home, your walls are brick or block construction or you simply have lots of devices connected to your WiFi, then you may find that devices further away from your BeeBu Hub may have issues connecting to a stable WiFi. That’s where the BeeBu WiFi Extender comes into its own. Our extenders are simple to install and depending on your home and the number of WiFi devices, you can have more than one extender connected to your Hub - making sure you have all the WiFi coverage you require to stay connected. If you need more Wooooosh for your home WiFi, simply order your BeeBu Extender via the BeeBu Customer Portal at www.beebu.co.uk

EU Declaration of Conformity Hereby, Zyxel Communications Corporation declares that the radio equipment type DX3301-T0 is in compliance with Directive 2014/53/EU, Directive 2009/125/EC, Directive 2011/65/EU and EU Directive 2015/863. The full text of the EU declaration of conformity is available at the following internet address: https://www.zyxel.com/uk/en-gb/support/download?model=dx3301-t0

Company name Zyxel Communications Corporation

Signature of authorized person

Company address Gladsaxevej 378, 2.th 2860 Søborg, Denmark

Place of issue Hsinchu Taiwan

Date of issue 23.04.2024

Name and title of authorized person Andy Chuang, Senior Manager Q & CS Division

Frequency bands and maximum radio frequency power transmitted The DX3301-T0 operates in the frequency bands of 2.4 Ghz and 5Ghz. The maximum radio frequency power transmitted in these bands are:

• The band 2400-2483.5 MHz is 95.28 mW. • The band 5150-5350 MHz is 192.31 mW.* • The band 5470-5725 MHz is 912.01 mW * In EU, 5150 – 5350 MHz is restricted to indoor.

Issued July 2024 – Adapted with permission from Zyxel Communications Corporation. Copyright ©2024 Zyxel Communications Corporation . All rights reserved. BeeBu & Zyxel assume no responsibility for any inaccuracies in this document. Both BeeBu & Zyxel reserve the right to change, modify, transfer, or otherwise revise this publication without notice.

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