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Love is in THE AIR Shipley Branch
The Shipley branch know that small gestures can make a big difference. That’s why on each Valentine’s Day they like to bring a little joy to their customers, many of whom are widows, by giving them a small token gift. One previous year, a customer had not been a fan of chocolate and so CTP Marina decided to get creative. Knowing this customer’s love of pasties, she bought him one, attached a rose and surprised him with it. His face lit up with happiness at the thoughtful gesture which reminds us all that its moments like this that make it all worth it. This year was no different. When our CTPs arrived on customer’s doorsteps with chocolates in hand, the reactions were priceless. One lady was touched by the surprise and said it had been a long time since she had been anyone’s Valentine. She was so moved that she immediately called her son to share the moment. For the branch, it was a simple gesture, but for our customers, it was so much more. It was a reminder that they are cared for and remembered. In care, it’s the little things that mean the most and sometimes a small act of kindness can bring back a lifetime of cherished memories.
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