2975 Westchester Avenue, Suite G02, Purchase, NY 10577
Is There a Gold Medal for Taking Your Kids Skiing? WHERE HARD WORK LEADS
Who else plans to watch the Olympics this month? The XXIII Olympic Winter Games are in PyeongChang, South Korea, this year, and as a big sports fan, I’m always excited to catch the action. I don’t follow most of the events during the rest of the year, but during the Olympics, I’m excited to watch every single one, whether figure skating, bobsledding, or even curling! Though, my favorite event is downhill skiing.
I’ve been skiing all my life. There’s something about the speed, freedom, and challenge; I just can’t get enough of it. Plus, it’s a great opportunity to get away from all the stresses of day-to-day life and be
NOTHING GOOD IN LIFE COMES EASY. THE
outdoors, especially in the winter when we spend too much time cooped up inside. I also love that skiing gives me a chance to spend time with my family. They all ski with me now, and I love being able to share the experience with them. That said, with four kids, it’s not always easy to get that experience. When my kids were younger, just getting them geared up with their boots and gloves, and getting everyone in the car was a challenge in and of itself. There’s always one slowpoke, so there’s bound to be complaints about being hot and uncomfortable as people wait. But then, finally, you take them up to the mountain. You see the looks on their faces as they take in the view or reach the bottom of the slope, and it’s all worth it. Getting my family up the mountain can be challenging, but I’m not one to complain about a challenge. Nothing good in life comes easy. The Olympics are a real reminder of what can be achieved with hard work. Each athlete chosen to represent their country spent their life working hard. Of course, getting my kids to go skiing OLYMPICS ARE A REAL REMINDER OF WHAT CAN BE ACHIEVED WITH HARD WORK.
is not nearly as hard as qualifying for the U.S. Olympic Ski Team — at least not now that they are older — but when you see an athlete reach the podium, you get to see where dedication can lead you. I’ve faced challenges in my life. When I decided to become an oral surgeon, it felt like I would be in school forever. I spent 10 years in graduate school alone! And being married for 20 years has been full of ups and downs. Being a parent is a constant obstacle course of wondering whether you’re doing the right thing for your kids. Additionally, I can still remember how nervous I felt to stick my neck out and take on the challenges of starting my own practice with a partner. All of these events were challenging in their own right, and there were times when it might have been easier to just give up. These are also some of the best decisions I have ever made, because they led me to where I am today. I have a wife I love, four kids who I adore — even if getting them to go skiing is a challenge — a career I’m proud of, and my own practice with a business partner and friend I can count on, Dr. Graffeo.
I try to work hard at everything I do, because it’s worked out so far!
–Dr. Harrison Linsky
Westchester Office • 914-251-0313
What You Can Learn From
the King of Customer Service
What happens when an internet personality complains about your company? If you’re Amazon, you make sure the next time they talk about you, they’re singing your praises. ScreenJunkies News is a popular YouTube channel dedicated to media and pop culture. In early November of 2017, the channel streamed a panel discussion that focused on comments from Amazon’s CEO, Jeff Bezos, who said he wanted to pursue video content that would appeal to a broader audience. One of the panelists, Dan Murrell, quipped that he’d rather Bezos make sure the DVD racks he ordered from Amazon arrived on time. This off-the-cuff complaint garnered laughter from the other panelists. They chimed in with their own comments on Amazon’s delivery practices, and one panelist brought up third-party couriers’ inability to find Murrell’s leasing office. Spices and herbs add much more than flavor and aroma to your favorite beverages and treats. They also offer many health benefits. When properly utilized, these spice rack staples can ease a variety of symptoms. Ready to find your new holistic health kick? Read on. Nutmeg This spice, known for its earthy, nutty flavor, has anti-inflammatory and antimicrobial properties. Want to calm nagging pain? This spice has been used to treat joint pain and arthritis. It can even be used to remedy bad breath. Nutmeg is most potent when it’s freshly grated, so it’s recommended you purchase whole nutmeg seed, found in most specialty food stores. You can incorporate nutmeg into your diet by taking it as a supplement in capsule form or simply sprinkling it into your next chai tea. Your achy joints will thank you.
When the panel moved on to other topics, Murrell’s Amazon comments were seemingly forgotten — that is, until two days later when ScreenJunkies News streamed another video, during which Murrell shared his experience with a customer service representative who reached out to him. After seeing the first video, the representative said they wanted to rectify the situation. They personally checked that Murrell’s most recent order, a bookshelf, was scheduled to be delivered on time, and they gave Murrell the opportunity to air his grievances about third-party couriers. During the panel discussion, Murrell mentioned that he’d never seen the movie “Lawrence of Arabia,” and the representative told him that Amazon had sent him a Blu-ray copy of the film, free of change. Also, $100 was added to Murrell’s Amazon account. Ginger This root is an essential natural anti- inflammatory. It can help ease an upset stomach and finally tame your nausea. You can safely eat it raw, candied, as a supplement, in tea, or in baked goods. Ginger is most effective when it’s ingested raw or in capsule form. If you have morning sickness, raw ginger might do the trick. Just ask the people of ancient China. Like many spices, ginger’s use as a supplement goes back centuries. Southeast Asian countries used it to ease their own common ailments. Call it tried and true.
This response may seem over the top for a YouTube joke, but Amazon’s model works. Last year, Jeff Bezos became the richest person in the world, surpassing Bill Gates. The key to Amazon’s success? Don’t wait for complaints. If a package is late, Amazon sends the client a new delivery date. Amazon’s Kindle Fire tablet includes a Mayday Button, which encourages customers to contact around-the-clock support the moment they feel frustrated. And, by reaching out after seeing Murrell’s complaints, Amazon is no longer the company that can’t deliver a DVD rack on time. Now, to Murrell, the other panelists, and the channel’s 1.5 million subscribers, Amazon is the company that makes things right. Who wouldn’t want to do business with a company that takes care of them?
Need a Little Spice in Your Life?
Peppermint You can use peppermint as an essential oil, steep the leaves for tea, or take a supplement capsule. Each form comes with its own benefits. As an essential oil, peppermint is great for treating colds. It’s a mild decongestant, and it helps with coughs and stuffed-up noses. It also soothes sore throats and headaches. Rub one or two drops under your nose, on your temples, or over your sinuses and feel the relief wash over you. Even further, a study published by The BMJ found that when administered as a capsule, peppermint helped reduce the symptoms of IBS in a majority of patients.
Whether they were driven by the aesthetics of a full smile or simply the ability to chew, people throughout history have looked for ways to replace missing teeth. And thankfully, dental implants have come a long way. Dental implants are surgical components placed within the bone of the jaw or skull to support a dental prosthetic, such as a crown, bridge, or denture. However, some 4,000 years ago, the Chinese replaced missing teeth with carved bamboo pegs. And, 3,000 years ago, an Egyptian pharaoh had a copper peg hammered into his upper jaw bone. And although it was likely installed after the pharaoh’s death, it is the first recorded case of a metal replacement tooth. Recently, a 2,300-year-old iron false tooth was found among real teeth in a French Celtic grave. Experts believe it was also planted after the bearer died, as the hammering process would have been excruciating. Just two centuries back, people tried to replace lost teeth with animal teeth or teeth they purchased from slaves or poor people. However, these replacement teeth likely led to infection and rejection.
Archaeologists have discovered 1,350-year-old skulls with teeth
The Ancient History
constructed from various materials, including jade and seashells. In some cases, the false teeth had even been fused to the jawbone. In 1931, Wilson Popenoe and his wife were excavating Mayan ruins in Honduras when they found a jaw with three carved, tooth- shaped shells in the lower jaw of human remains. Interestingly, the bone structure around the shell showed signs of regeneration! Today, dental implants are considered the most advanced solution for missing teeth. We’ve come a long way, but without the help of these ancient solutions, we never would have reaped the benefits of today’s titanium implants.
of Dental Implants
From Bamboo to Titanium
HAVE A LAUGH
Sweet and Zesty DETOX SALAD
INGREDIENTS Hoping to shave off those extra holiday pounds or keep up with your New Year’s resolution? Look no further than this easy winter detox salad ! DIRECTIONS
For the Salad: •
For the Dressing: •
To make the salad, add all ingredients to a large bowl; toss to combine. To make the dressing, add all ingredients to a blender or food processor. Pulse until smooth. Season to taste with salt and pepper or add extra honey for a sweeter taste. Drizzle dressing over salad and serve immediately.
3 cups chopped kale leaves
1 large carrot, roughly chopped
2 cups chopped broccoli florets
1/4 cup rice wine vinegar
2 cups chopped red cabbage
2 tablespoons olive oil
1 cup matchstick carrots
1 tablespoon finely chopped ginger
1 cup chopped cilantro
1 tablespoon honey
1/2 cup toasted slivered almonds
1 tablespoon white miso
1/3 cup sliced green onions
1/2 teaspoon sesame oil
1 diced avocado
Salt and pepper, to taste
Recipe inspired by GimmeSomeOven.com
Westchester Office • 914-251-0313
2975 Westchester Avenue Suite G02 Purchase, NY 10577
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INSIDE This Issue
What Makes Amazon the King of Customer Service?
3 Holistic Remedies Hiding in Your Kitchen
Care for a Bamboo Implant?
Whip Up This Winter Salad in a Flash!
Effort Counts Twice
Discovering True ‘Grit’
If you’ve ever been told you won’t succeed because you lack talent, bring a copy of “Grit” to your next meeting. While teaching high school math, author Angela Duckworth noticed some of her highest- achieving students weren’t the ones with the highest IQs, while some of her “smartest” students weren’t doing all that well in class. “Why?” she wondered. She followed her curiosity to Penn State’s psychology program. There, she studied several demographics, including cadets at West Point, young teachers, and sales representatives. After numerous psychological studies, Duckworth discovered that “grit” was the common denominator in successful people. Duckworth defines grit as “passion and perseverance for very long-term goals.” People who display grit don’t start a project and abandon it a month later. They devote themselves to an overarching goal that drives everything they do. She explained that someone who practices grit goes through life like a marathon, not a sprint.
Perhaps most instructive is Duckworth’s equation (she was a math teacher, after all):
Talent x effort = skill. Skill x effort = achievement.
“Effort counts twice” could be the battle cry of grit. Gritty people are willing to put in the extra effort to achieve their goals, and that’s what helps them reach their goals if they don’t have innate talent. While this provides a strong case that those born with grit will succeed, grit doesn’t factor luck and opportunity into the equation, something that Duckworth is transparent about in her book. She says those who aren’t born with grit can develop it in four simple steps. First, identify an interest that can blossom into a passion. Second, practice that passion, a lot . Third, develop the belief that your passion has purpose. While it’s not an overnight transformation, these guidelines can at least give us hope, which is the fourth step: Hold on to hope that you can succeed.
Our biggest takeaway from “Grit”? Look at failures as milestones on the journey to success. Getting gritty means failing and learning from it. Any of us can get gritty if we’re willing to put in a little elbow grease.
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