THE RESULTS ARE IN ...
HERE’S WHAT YOU HAD TO SAY!
We recently got the results back from the patient survey we asked you to be a part of and we wanted to share them with you. We pride ourselves on providing excellent orthodontic care through one dentist, one office, and one team. But to keep providing you with services that fit your needs, it’s important that we ask for your feedback every now and then to see how we’re doing. First of all, we were overwhelmed by the kind words you shared about Dr. Demas and the rest of our awesome team. Here are a few of the highlights that made us smile. • You gave us above average scores on 18 out of 18 patient satisfaction items! Thank you! • 97 percent of you said you’re completely satisfied with the quality of care at Team Demas. • Over 90 percent of you are completely satisfied with our services, including our facility and equipment, explanation of treatment and fees, and the overall atmosphere. • 99 percent of you said you were greeted when you walked into our office (Yay! This is what we strive for!), and 100 percent said we promptly returned your phone calls. • 100 percent of you said our staff seems to care about your child as an individual. (Yes! We really do!)
• 98 percent of you said you’re highly likely to refer others to TeamDemas. • Many of you mentioned that you like the caring and friendly staff here and being treated like a friend.
Wow! Your kind words and honest feedback seriously made our day!
We listened to your feedback and are currently revising our schedule. Your feedback on these surveys impacts what we offer, and it’s so cool to understand your perspective! It’s also important to know where we have room to grow. Based on your suggestions, we’ve added appointments on Saturdays to offer you more flexibility to come see us at times that fit your schedule. We’ll continue to look for areas that we can improve to better address your needs. Thank you to everyone who participated! You’ve shown us what’s working and what we can do better. Please continue to tell us what we’re doing well and where we can improve. We love hearing from you!
OPENING DAY HAMBURGERS
A N D Y O U C O U L D W I N REFER A FRIEND A VACATION GIVEAWAY TO
Inspired by Saveur Magazine
INGREDIENTS
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4 small leaves iceberg lettuce 4 1/4-inch thick yellow onion slices 1 teaspoon vegetable oil Salt and pepper, to taste Condiments of your choice
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1 pound ground chuck, 80 percent lean 4 soft, white hamburger buns, split 4 1/4-inch thick tomato slices
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12–16 pickle rounds
DIRECTIONS
1. Lightly grease a small nonstick skillet with oil. Heat over medium-high. 2. While heating, gently shape meat into four patties 3 1/2 inches in diameter. Be careful to handle the meat as little as possible to prevent tough burgers. Season liberally with salt and pepper. 3. Sear patties on each side, about 1 minute per side. Reduce heat to medium- low and continue cooking until desired doneness, about 1 more minute per side for medium-rare, 2 more per side for medium-well. 4. Let meat rest for a minimum of 3 minutes. 5. To assemble, place patty on bottom bun and top with tomato, pickles, lettuce, and onion (in that order). Spread condiments on top half of bun and place on top of onion. Serve.
Si mply r efe r a p a t ie nt to our o ffice to e nt e r to WIN! The mor e r efe rr a ls you s e n d t he mor e cha n ce s to WIN!
(Contest runs June 21, 2018 thru June 21, 2019)
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