SURVEYOR
the smart, modern choice
Empower your team. develop nerds.
The ACHC Did You Know? e-newsletter contains industry updates, upcoming events, and a link to a featured article written by an ACHC expert. Instead of receiving sporadic, disjointed communications, your inbox stays clutter-free with one concise email. Use this resource to increase awareness, mark your calendars for upcoming webinars, and foster compliance conversations with your team.
Accreditation Nerd Newbies aren’t necessarily new to healthcare, but the accreditation process is unfamiliar territory. These team members benefit from an environment that encourages questions.
Accreditation Nerd Trailblazers have deep knowledge and are skilled at sharing it. Typically leaders, educators, and/or trainers, Trailblazers value clear communication and shared accountability for compliance.
tips to develop nerd newbies: » Explain the basics, reward curiosity, and give them attainable goals. » Use flash cards to define common terms and/or processes. They work!
» “Wrong answers only.” Kick off a regularly scheduled huddle or meeting with a question based on an accreditation standard. Encourage participation by limiting the response to “wrong answers only.” By discussing what isn’t compliant, everyone learns what is.
tips to develop nerd trailblazer: » Empower them to play a major role in accreditation preparation. Cultivate their communication skills. Embrace their innovation, creativity, and curiosity.
Accreditation Nerd Apprentices are grounded in the basics and have learned to apply general concepts to specific situations. Next comes understanding the how and the why behind processes and requirements.
» Treat achc.org as a trusted companion. Use FAQs, publications, and articles
for inspiration to post daily trivia questions for your team. Have fun with it! » Conduct a mock survey. Trailblazers are best positioned to organize a practice run. Assign a “surveyor” and rotate the role across departments. Focus on smaller sections of the standards and practice weekly or monthly.
The Quality Review edition of Surveyor reveals common survey deficiencies alongside concrete tips for compliance. Use this resource to generate ideas for mock surveys and “spot the deficiency” pictures for training purposes.
tips to develop nerd apprenctices: » Assign hands-on projects when possible. » Create opportunities to participate in data analysis, record audits, process improvement, and/or reports. » Fact-finding mission. Task Nerd Apprentices with a review of checklists or documents used by your organization. Ask them to evaluate
accuracy and formulate a timeline to make updates. By searching for the answers, they’ll gain insight into new and different processes.
Think of the “Articles” section of achc.org as a library. Search and filter for deep dives into standards,
guidance on regulatory changes, interviews with ACHC experts, and more. You’ll find a wide range of pieces written by subject matter experts—all of whom have been in your shoes. Our knowledge bank continues to grow with their unique perspectives. Use this resource to find ideas for checklists, topics for meetings or huddles, and practical tips for compliance.
14 | Volume 2026 | No. 1 14 | Volume 2026 | No. 1
achc.org | (855) 937-2242 | 15
Made with FlippingBook - professional solution for displaying marketing and sales documents online