Agent Guide | Hospital Indemnity Select
ManhattanLife
Underwriting The goal of ManhattanLife and its group of companies is to issue insurance policies as quickly and efficiently as possible, while ensuring proper evaluation of each risk. To accomplish this goal, writing agents may be contacted via email to advise him/her of any problem(s) with an application. Complete applications will be reviewed and processed within 48-72 hours. It is very important to ensure the entire application is filled out completely, including all health questions. This greatly helps reduce processing timeframes. If you (agent) or insured are unsure about past medical conditions, impairments, or terminology, please provide any additional comments that could provide additional insight into our underwriters. This product has a Pre-Ex period of 12-months with the exception of TX and PA, which have a 6-month Pre-Ex period. Guaranteed Issue Availability If the applicant is within the ages of 64 ½ -70 at the time of effective date and, it’s their first application, coverage is guaranteed issued. Telephone Interviews There may be instances when a telephone interview is necessary to verify information within the application. In the event we are unable to complete a phone interview, additional medical records may be required. Any deviations from the application and information gathered during a Phone Interview could result in processing delays. Please be aware that agents and/or an agent’s representative may not be present or on the line while a phone interview is being conducted. Pharmaceutical Information ManhattanLife Insurance and Annuity Company has implemented a process to support the collection of pharmaceutical information for underwritten Hospital Indemnity Select applications. To obtain the pharmaceutical information, the Authorization and Certification section must be signed by the applicant. Prescription information noted on the application will be compared to the additional pharmaceutical information received. This additional information will not be solely used to decline coverage. Medical Information Bureau (MIB): ManhattanLife may utilize the Medical Information Bureau for a comprehensive medical history at our discretion. Underwriting Outcomes • Approve • Decline ∘ Applicant has been denied coverage ∘ Any applicant who answers “Yes” to any health questions will be excluded from coverage
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