Premier Customer Guide

Please note: Each Batch must have a minimum volume of 4,000 Mailing Items. It is possible to split Batches and submit more than one Batch to make use of reporting by Batch, providing each Batch contains the minimum volume of Mailing Items required. then you must submit your eManifest: • an eManifest is created via the eMHS and must be confirmed within 2 calendar days from the time of creation; • the eManifest can be confirmed up to two days prior to the mail handover date; • the deadline for confirming Network Access Item eManifests is configured to 9pm on the handover date specified in the eManifest. At this time, any remaining open Item eManifests will be automatically confirmed and closed to further Batch submissions. The deadline for confirming Consolidator Item eManifests is configured to 2am on the handover date specified in the eManifest. At this time, any remaining open Item eManifests will be automatically confirmed and closed to further Batch submissions. Handing over Mailing Items Mailing Items should be handed over on the day the eManifest is confirmed. Please note that if Mailing Items are handed over five (5) or more working days after the eManifest is confirmed the Bill Payer may be invoiced twice. Failure to create an eManifest: If an eManifest is not created we may process your mail and apply error charges. Please note that without an eManifest we cannot provide reporting. Mandatory fields within an eManifest: The following information is required: Header: 1. Supply Chain ID (SCID) 2. Mail Originator 3. Date (the date of the eManifest confirmation and the handover date) 4. eManifest status (open, finalised, test)

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