Premier Customer Guide

Appendix H Large Letter Using Optical Character Recognition (OCR)

1. What kind of items can be sent? Size Mailing items must be within the Large Letter format, be rectangular (oblong) or square. All four sides must be straight. The intersection of each side must be 90 degrees. Both landscape and portrait Large Letters are permitted.

3. Designs of Logos or Advertising

To reduce any potential for Address Interpretation errors, these must not look like an address, geographical location, country or Royal Mail bag or bundle label and they must not be printed in the Delivery Address Block, the clear zone around it or the Indicia area. Slogans that contain the words ‘Return’, ‘Address’ and ‘Undelivered’ should be avoided. 4. Inserts • All inserts other than paper contents, must be securely fixed in position so they do not move around within the Large Letter. Glue or self adhesive tabs can be applied to fix any inserts. Metal objects e.g. coins or keys are permitted • Paperclips with a maximum size 23mm in length or staples with a maximum size 24mm x 6mm are permitted • When inserts are included, please be aware that where this creates ‘step changes’ in the thickness of the Large Letters i.e. the variation in the thickness of the contents, cannot be more than 50% of the thickness of the item up to a maximum of 10mm and the address must be on the ‘flat side of any item’, it cannot be placed on any irregular or convex shaped sides. For paper envelopes – depending on the thickness of the large letter to prevent damage to it and other mail pieces there are limitations on how much ‘empty’ envelope is permitted i.e. the thicker the Large Letter the less ‘empty’ the envelope permitted. The following applies to the movement of the largest paper insert: • If your Large Letter is up to is up 2mm thick, there is no restriction on the lateral movement of the largest paper insert up to the maximum envelope size of 345mm • However, for any large letter which has a thickness of 2mm or more then the lateral movement of the insert within the letter can be 30mm or less

Rectangular Large Letters Height:

Minimum: 162mm Maximum: 245mm Length: Minimum: 229mm Maximum: 345mm

Square Large Letters Minimum: 229mm x 229m Maximum: 245mm x 245mm Weight

Minimum: 1mm Maximum: 750g Thickness Minimum: 1mm Thickness: 25mm

These dimensions apply to the finished mail piece i.e. the outer covering and including the contents 2. Technical Requirements For ease of use, this element of the Appendix has been separated into general requirements which cover paper and polymer envelopes and polywrapped Large Letters, then requirements specific to the three outer covering options are listed.

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