Premier Customer Guide

Appendix J Whistl 24 Hour Notification

uploaded into Whistl’s system.This enables all the bags that are collected on the given day to be scanned and the correct forecast to be provided. This form has to be provided to Whistl Customer Services, by e-mail, by 08:30 on the day of collection. Please follow the next steps to ensure that the correct information is provided to Whistl Customer Services.

The 24 hour notification is used to provide Whistl with the information it needs to supply Royal Mail with the correct amount of items that Whistl will hand to the Inward Mail Centres the next day. This is part of the Downstream Access requirements that all alternative carriers have to adhere to. This form is supplied to Whistl Access Customer Services who in turn ensures that all the correct information provided by the 24 hour notification is

4 Mailing House This is the name of the Mailing House who is producing the posting. Please include geographical location. 5 Service Drop down box to choose the service that is being mailed i.e. Premier 2 Day, Premier 3 Day and Premier Monday.

1 Client Please enter the name of the Customer who the mailing is being produced on behalf of. 2 Date of Collection This is the date that Whistl will collect the posting. 3 E-mail addresses These are the addresses that the notification sheet is to be sent to.Any additional persons who this form relates to can be added to this address list when e-mailed.

6 Handover Date This is the handover date to the Royal Mail.

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