Southway Stories @southwayhousing.co.uk www.southwayhousing.co.uk 19
Different ways to contact us
Gorton Mill Resident Diane enjoys a trip on the Trishaw with Vanessa Lam, Southway's Age Friendly Wellbeing Officer and a trained trishaw pilot.
southwayhousing.co.uk The online form on our ‘Contact Us’ page sends an email to our Customer Hub with your enquiry my.southwayhousing.co.uk Book routine repairs, check your rent account, and update your details 24/7 on our tenant portal Connect with us On Facebook, Whatsapp channel and Instagram. Direct messages on Facebook are monitored from 9am-5pm, Monday to Friday Visit us Our Southern Gate reception is open from 9am-3pm, Monday to Friday, excluding Bank Holidays Write to us Our address is Southway Housing Trust, Southern Gate, 729 Princess Road, Didsbury, Manchester M20 2LT Call us Our phonelines are open 8am-5.30pm, Monday to Friday, excluding Bank Holidays
All Southway tenants aged 50+ can book a free ride in the Trishaw to get out and about around the neighbourhood of Gorton and Abbey Hey. The ride starts and ends at Southway’s Gorton Mill House and is steered by one of our trained volunteer Trishaw Pilots. Tenants Diane and Kevin had enjoyable rides to Debdale Reservoir and Station South café along the Fallowfield Loop. Kevin tried the route heading to a café called Station South using the local cycleway Fallowfield Loop. He stopped there at the café where he enjoyed a brew! Rides are Getting Out and About
available for: › All Gorton Mill House tenants › All Southway tenants aged 50 or above › Residents of Gorton and Abbey Hey aged 50 or above
Another way to get out and about is to join the Burnage Weekly Walks. Every Wednesday at 11am, the walking group meets at Dahlia House, has a one-hour community walk, and ends at Dahlia House. After the walk, many walkers enjoy a brew or lunch at Dahlia House café. Everyone is welcome, so simply drop by and join the weekly walks to enjoy fresh air, green spaces and connect with people. One attendee was initially unsure about his ability to complete the walk due to his disability but was pleasantly surprised not only finish but to become a regular member of the group. For more information contact Vanessa Lam on 07826 946115 email v.lam@ southwayhousing.co.uk or Miu Tsui 07857 652738 m.tsui@southwayhousing.co.uk.
When you next contact us, please make sure your contact details are up to date and tell us who lives in your home. This makes it easier to contact you in an emergency and process any tenancy changes you ask for. If you want to give permission for someone else to speak to us on your behalf, please let us know.
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