Southway Stories @southwayhousing.co.uk www.southwayhousing.co.uk
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Get Cosy on Mondays all year round! For the past few years, we’ve been hosting Cosy Mondays, our weekly community get-together, at our office warm space throughout the year’s coldest months. In that time, we’ve held over 60 sessions, gifted over 1500 rugs and shared countless brews with our tenants and other members of the community. We’re excited to announce we’re now hosting Cosy Mondays throughout the whole year!* In case you didn’t know, every Monday morning, we host Cosy Mondays at our office on Princess Road, which is open not only to Southway tenants, but all members of the local community. Each week, there’s a different theme designed to support our communities with essential items, advice or entertainment. These range from back- to-school items, rug giveaways, employment support, spring-cleaning supplies and even the odd magic show! However, it’s not just about the giveaways, and one of the highlights each week is seeing so many people simply stop by to relax with a hot (or cold) drink and have a catch- up. We've really loved seeing how the Cosy Mondays community has grown, with tenants and people from across Manchester coming in every week, rain or shine. We’ve got lots planned for the rest of the year, including the opportunity to chat with staff from the Customer Involvement Team and share your feedback and ideas you have about our services. So, whether it's your first time or you're a Cosy Mondays regular, pop along this Monday and have a cuppa with us! There is parking, including spaces for blue badge holders, and a nearby bus stop for those using public transport. *excluding bank holidays Every Monday* (10am – 12pm) Southway Housing Trust 729 Princess Road M20 2LT
Contents
Latest on the Home Energy Improvement Survey
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Are your smoke and carbon monoxide detectors working? Update on Housing Management Team
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N ew scheme to help you if you are in rent arrears/We sign up to LGBTQ+ Housing Pledge
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Tenancy successions
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Spotlight on Mediation Service 10-11 W hat you have told us in the Tenant Satisfaction Measures Survey 13 U pdate on new homes we’re building 14 A pply now for Beautiful South Fund 15 What’s in our Five- Year-Plan 16 Embracing the new Consumer Standards
Government welfare reforms/New Employment Team initiative Sponsorship for junior football team
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Find out more about Trishaw Rides and Burnage Walks
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