Southway Stories Spring 2025
4
Your Home, Your Safety, Your Future
Why our Home Improvement and Energy Surveys matter
We’re committed to keeping your home safe, comfortable, and energy-efficient — now and for years to come. That’s why we launched a Home Improvement and Energy Survey programme across all our homes in January 2025. What’s Happening? Friendly and trained surveyors from the expert team at Rapleys are visiting homes like yours to carry out important surveys which take 30-45 minutes , and cover: Inside your home — checking kitchens, bathrooms, heating systems, and more. Outside your home — reviewing roofs, windows, walls, and other external features. Communal areas — ensuring shared spaces are safe, secure, and well-maintained. Up to now, with your help, we've completed surveys of 1,200 homes. Why Does This Matter? By allowing us access to complete these surveys, you’re helping us to: › Keep you safe — ensuring everything in your home is working properly. › Plan improvements — so we can target investment where it’s needed most. › Improve energy efficiency — helping to reduce bills and improve comfort.
A Rapleys surveyor out on one of our estates.
What Do You Need to Do? Allow access for your Home Improvement and Energy Survey. When our team contacts you, please book your appointment as soon as possible. By working together, we can keep your home safe, comfortable, and efficient — now and into the future. Thank you for your support in helping us provide you with a home you can feel proud of.
For more information, take a look at our FAQs
Need to talk to us about your survey? Contact us at 0161 448 4200
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