Southway Stories @southwayhousing.co.uk www.southwayhousing.co.uk
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At Southway, your safety is our top priority. We’re committed to making sure your home is a safe and secure place for you and your family. But to do this, we need your help. We’ve recently discovered through our Home Improvement and Energy Surveys that some homes are missing vital safety devices – smoke and carbon monoxide (CO) alarms. In some cases, these alarms have been removed or disabled! We cannot stress this enough: This is incredibly dangerous and could put you at risk. A Vital Reminder Staying Safe in Your Home
Electrical Inspections – Why They Matter We also want to remind you how important electrical safety inspections are. Southway is carrying out an electrical safety check in your home at least once every five years. Faulty wiring, overloaded sockets, and damaged chargers are some of the risks that can lead to fires, electric shocks, or serious injuries. These checks are designed to identify and resolve potential dangers before they cause harm. We understand that these inspections may feel inconvenient, but they are absolutely essential. When we contact you for an appointment, please give our contractors full access to your home – including all rooms. If you have concerns about the visit or need support to prepare for it, please let us know. We will do everything we can to make the process as smooth as possible. Working Together to Stay Safe Your co-operation is vital. By ensuring alarms are in place and allowing us to carry out essential safety checks, you are helping to keep your home – and your community – safe.
Smoke and CO Alarms – Your Lifesavers
Smoke and CO alarms are provided free of charge to help protect you and your family. If a fire breaks out or dangerous CO levels build up, these alarms give you crucial early warning – potentially saving lives. Please do not remove or disable these alarms. If yours is missing, damaged, or has been taken down, contact us immediately and we’ll replace it free of charge.
Thank you for working with us. If you need to talk to us about your detectors or your upcoming electrical system check? Contact Paul Muldowney via email p.muldowney@southwayhousing.co.uk or call 0161 448 4200.
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