MEMBER SERVICES
APEGA’s Benefits Focus on Enriching the Member Experience
We welcome your feedback on our list of providers. If you want to review them, logos and brief descriptions of what they offer appear on the opposite page. We would also like to hear about your experiences — good and bad — with our providers, to help us ensure that they’re delivering the quality that you expect and deserve and that we aim for. Email us at memberbenefits@apega.ca with your questions and feedback.
APEGA strives to keep our portfolio of benefits valuable and appropriate. With that in mind, our offerings recently underwent an extensive review and evaluation. We did this to determine which existing and potential benefits add value to the lives of APEGA Members. Discounts are great. But we wanted to make sure that we’re offering benefits that Members actually need. Also, quality of benefits matters more than quantity, so you’ll notice that there are fewer providers than there used to be. The motto of the Member Services Group,
which administers the benefits program, is: Enriching the Member Experience. We want to do that for the professional and personal sides of Members’ lives, so those are the criteria we’re using to select the benefits we offer. Here’s an example. Large Permit Holders that employ APEGA Members often carry weight in negotiating their own discounts. They also offer in-house services and benefits to their employees. Small and medium-sized businesses don’t have the same strengths in employee numbers and budgets. For this reason, APEGA has made it a priority to find benefits that specifically strengthen and provide advantages to small and medium-sized enterprises.
AN ARROW ON WHEELS APEGA bases its selection of Member benefits on professional and personal value. A provider that meets the criteria is this one — Red Arrow, which offers comfortable and convenient travel on a number of Alberta routes.
The result is that APEGA Members can now receive five to 15 per cent off of printing and document management services in Alberta. Discounts are also available on corporate training seminars, diversity and inclusion consulting, and more. We know that a strengthened and supported membership means a better quality of life for APEGA Members and, ultimately, a strengthened Alberta economy. APEGA is dedicated to empowering our Members by providing them with benefits of great value.
HOW TO ACCESS BENEFITS
Information on all Member benefits and how to redeem them can now be found in the Member Self-Service Centre, accessible from the homepage of apega.ca. Within the Member Self-Service Centre you’ll also find information provided by the providers themselves. You can also email memberbenefits@apega.ca with your inquiry and Member number, or you can call us at 1-800-661-7020.
HOW ARE WE DOING?
Reviewing and evaluation are not a one-off process. We are committed to consistently ensuring our providers offer real value.
88 | PEG FALL 2015
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